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Job Summary: The Fleet Monitoring Assistant I will conduct telephone outreach to workshops and dealerships, record information, and collaborate with the team to resolve delays and propose process improvements. Key Highlights: 1. Monitoring and resolution of delays in automotive services 2. Data entry and system updates 3. Collaboration with teams to improve processes **LOCALIZA&CO** Continuous evolution has brought us this far. Alongside talented individuals with diverse skills, we connect to pursue our shared motivation: building the future of sustainable mobility. By valuing the individuality of each person, we drive our momentum to achieve extraordinary results, develop our operations, and create solutions for our customers. We are passionate about our story, our ideas, and our ability to bring them to life. We know that together, we go further. This is how Localiza&Co connects with the future. **Responsibilities and Duties** **WHAT YOU WILL DO AS A FLEET MONITORING ASSISTANT I** * Conduct telephone outreach to workshops and dealerships to monitor the status of vehicles undergoing maintenance. * Record detailed information in the system, ensuring data integrity and up-to-date records. * Collaborate with peers and leadership to identify and resolve factors causing delays in service completion. Monitor KPIs and propose improvements to monitoring processes. * **Requirements and Qualifications** **WHAT WE NEED** * Completed High School education; * Analytical mindset with a problem-solving orientation; * Strong written and verbal communication skills; * Organizational skills and attention to detail; * Ability to manage routine tasks and structured processes; * Basic knowledge of data registration and tracking systems, as well as tools such as Excel and PowerPoint. **Preferred Qualifications:** * Prior experience in customer service or monitoring of automotive services; * Experience in corporate environments focused on processes and KPIs; * Bachelor’s degree completed or in progress. **Additional Information** **BENEFITS FOR THIS POSITION** * Profit Sharing * Meal Allowance * Food Voucher * Health Insurance * Dental Insurance * Gympass * Private Pension Plan * Transportation Voucher * Allya * Unlimited access to various courses offered by Localiza University * Internal training and development programs * Discounts on vehicle purchases and rentals **Experience what it means to be Localiza&Co—and join us in building the future of mobility!** We are one of the **largest and most comprehensive mobility platforms in the world**, offering a wide range of innovative and efficient solutions. This achievement stems from the extraordinary work of over **20,000 employees** across more than **900 agencies** throughout Latin America. We believe movement drives transformation—thus, we encourage continuous development among our employees. **We contribute to a more sustainable, diverse, and inclusive world.** ### **THE L&CO WAY** * We develop and recognize our team by encouraging high performance * We genuinely care for one another and enjoy the journey * We build trust together through open conversations and embrace final decisions * We delight others with friendly, simple, and surprising interactions * We innovate based on customer needs—experimenting to evolve * We prioritize the customer and cultivate long-term relationships * We generate exceptional value with a long-term vision * We do more with less, increasing our productivity * We contribute to a more sustainable, diverse, and inclusive world * We act boldly, tenaciously, and humbly * We decide swiftly and act autonomously and responsibly * We pursue excellence simply ### **JOIN US AS #SANGUEVERDE** We believe in the unique value of every individual. We celebrate differences and open doors so everyone can grow and fulfill their dreams. **Join us and become part of a team that transforms opportunities into achievements!**
