Job Summary: The professional will be responsible for attending to and managing relationships with cooperative members, prospecting new members, and offering products/services—aiming to achieve results and ensure the cooperative’s sustainability. Key Highlights: 1. Attending to and prospecting cooperative members for relationship building and solutions. 2. Focusing on building relationships and achieving goals in a consultative manner. 3. Opportunity for personal and professional growth within a cooperative environment. If you identify with the cooperative movement, enjoy working with people, aspire to transform lives, seek personal and professional growth, are always ready for new challenges, and consistently demonstrate: Initiative, Proactivity, Relationship-building for problem-solving, and Efficiency toward results—join our team! **Responsibilities and Duties** * Attend to cooperative members proactively and reactively according to their needs, following the Ailos Way of Doing Business—including in-person service and outreach to the member base (portfolio rotation), prospecting new members (individuals or legal entities), and consultatively offering products and services (excluding investments) to maintain relationships, reinforce member primacy, achieve the Branch Unit’s objectives, and support the cooperative’s sustainability. * Update cooperative members’ registration data in accordance with the Cooperative’s current policy—verifying documentation and information accuracy, keeping contact details up-to-date, digitizing records, maintaining updated registrations, and mitigating risks. * Request required documentation for opening individual or legal entity cooperative accounts, following established procedures and completing requested information per work instructions, while verifying information accuracy to ensure registration quality. * Record all interactions in the Customer Relationship Management (CRM) tool, entering collected data to generate future business leads, align internal communications, and strengthen relationships. * Receive requests for membership termination, conduct an empathetic listening session with the member to understand reasons, propose alternatives for reversal; if reversal is not possible, initiate the process and forward it to the manager to retain membership. * Monitor Branch Unit performance dashboards and metrics, analyze data, mobilize the team, and implement business strategies to achieve established targets. **Requirements and Qualifications** * Currently pursuing a bachelor’s degree in Business Administration, Accounting, Economics, or related fields; * Active ANBIMA certification; * Commercial experience; **Preferred Qualifications** * Knowledge of financial products and services; **Additional Information** WHAT ELSE WE OFFER... * Health Insurance – because it’s reassuring to have coverage when needed * Dental Insurance – because we love smiles here * Education Investment – supporting your learning journey ;) * Profit Sharing – we build together, celebrate together! * Individual Development Plan – valuing your ownership of your career path * Private Pension Plan – thinking ahead to future possibilities * Life Insurance – important, right! rs * Time Together Program – recognizing those who choose to stay with us * Meal/Voucher Allowance – delicious! * Transportation Voucher – great for regular commuters! * Childcare/Babysitting Assistance – because your baby deserves a safe and nurturing place. **We are driven by the power to dream, believe, and act—a capacity present in every person. We were born with a clear Purpose: to transform communities and Make a Difference in People’s Lives.** We believe in cooperation as a path toward a fairer world where everyone feels part of something greater—a world where uniting around shared goals transforms realities and strengthens bonds. We want the name **AILOS CREVISC** to resonate in every corner, in every community we serve—so more people can experience being part of a movement that believes one person’s well-being is inseparable from everyone’s. Thus, every action we take will be guided by our Purpose and our Values. We aim to inspire—through example—so more people discover and embrace the cooperative model. By making a difference, we grow stronger and leave a positive mark on each cooperative member’s life—always treated as unique, special, and essential. We strive to be recognized not only as a financial institution but as a transformative force committed to people’s and the planet’s well-being. Our commitment is to the economic and social development of communities. We will create opportunities, promote initiatives fostering equality, equity, and inclusion, and ensure access to the financial system for all people, across all social classes. We know cooperation is the way forward—it awakens awareness that together we are stronger and capable of building a more supportive world. Through cooperation, each person can pursue their dreams while contributing to collective achievements. Our dream is to transform the world through the cooperative way of being. And we want this dream shared by nearly 8 billion people on the planet—starting with you. This dream inspires us daily to collectively build a shared legacy. Therefore, we proudly declare: **We are AILOS CREVISC. And together, we will transform your life and the world.**