Job Summary: Technical Support Internship to assist in customer service and maintenance of technological solutions, gaining practical experience in system support. Key Highlights: 1. Support in initial customer service and support ticket management 2. Assistance in preliminary analysis and basic system troubleshooting 3. Opportunity for hands-on learning in a technology environment **Technical Support Internship (On-site)** **About the Position** We are seeking a Technical Support Intern to work on-site, supporting customer service and maintenance of technological solutions. The selected candidate will gain practical experience in system support, incident ticket organization, and best practices in technology environments, collaborating closely with the technical team. **Main Responsibilities** * Support initial customer service via tickets, email, and portal; * Register, classify, and track support tickets; * Assist in preliminary analysis and basic system troubleshooting; * Support simple configurations in digital tools (CRM, customer service platforms, automation); * Help document processes and update the knowledge base; * Support the team in organizing requests and deadlines. **Requirements** * Currently enrolled in an undergraduate program in Technology, such as: Systems Analysis and Development; Information Systems; Computer Science; Software Engineering; or related fields. * Interest in learning about technical support and SaaS systems. * Strong communication skills, organizational ability, and eagerness to learn. **Preferred Qualifications:** * Basic knowledge of CRM, customer service, or digital tools; * Familiarity with web environments and technology. **Behavioral Competencies** * Proactivity and curiosity to learn; * Organization and attention to detail; * Strong communication skills and ability to work in a team. **Work Modality** * On-site – Indaiatuba/SP **Internship Stipend and Benefits** * Stipend: **R$ 1400,00** * Benefits: Transportation allowance * Opportunity for professional development and career growth (POTENTIAL CLT HIRING) Job Type: Internship Contract Duration: 12 months Payment: R$1\.400,00 per month Benefits: * Life insurance * Transportation allowance Work Location: On-site