Emergency Department Receptionist

Description

Job Summary: A professional responsible for front-desk service at the Emergency Department, including patient registration, providing information, and handling financial transactions—aiming to ensure customer satisfaction. Key Highlights: 1. Patient service at the Emergency Department reception. 2. Focus on customer satisfaction and excellence in service. 3. Build a career that connects purpose and practice. You are applying to our talent pool for positions across Brazil, in locations where Rede Américas operates (Northeast, Central-West, Southeast, and South regions of Brazil). Therefore, please note that once a position matching your profile becomes available, we will contact you. In the meantime, please keep your information updated and complete all online assessment steps so we can learn more about you. ***Important: We do not charge any fees during our selection processes.*** **Responsibilities and Duties** Here, your role makes a difference every day. Check the details of this position: * Responsible for front-desk service at the Emergency Department reception, serving patients by registering them, providing information, requesting authorizations, collecting payments for services—all aimed at ensuring customer satisfaction and service excellence. * Responsibilities may vary depending on the work location. **Requirements and Qualifications** If you believe that **care** begins with preparation and intention, this could be the right place for you. To **care** with us, you must have: * Completed high school education; * Basic computer skills; * Prior experience in customer service within the healthcare sector is preferred. **Additional Information** Our **care** starts from within—delivering the best for our people. At Rede Américas, we value those who build **care** into their daily work. That’s why we offer benefits designed for your well-being, development, and quality of life. Check them out: * **Care** for nutrition: meal allowance, food allowance, or on-site cafeteria (depending on the unit); * **Care** for health: health insurance and life insurance; * **Care** for your development: Américas Gym, Development and Career Cycle, Culture Academy, and “Crescer” Program within Rede Américas; * Others: transportation allowance, SESC benefits, and recognition programs. Only at Rede Américas do we offer the “Bem Cuidar” Program, grounded in the pillars of physical, mental, and emotional health. Our care pathways are designed for our people’s well-being—promoting healthy habits, preventing illness, and helping reduce stress. Learn more: * Mental and emotional health: specialized psychosocial support—including psychologists, psychiatrists, and social workers—tailored to each individual’s care needs; * Social assistance: remote social support provided by social workers for issues such as financial insecurity, health concerns, guidance on social benefits, and more; * For pregnant employees: multidisciplinary follow-up and monthly discussion groups; * Quality of life: through TotalPass, you gain access to gyms and physical activities at special rates—more health and well-being for your everyday life; * Health campaigns: monthly awareness initiatives based on health management data, focused on prevention and promotion of healthy habits. * Social benefits: our internal policies provide enhanced support and well-being for those in need—including persons with disabilities, individuals with Autism Spectrum Disorder (ASD), oncology patients, and pregnant employees. * Benefits may vary depending on the job location and brand. If care is also your passion, this is your place. Apply now and build a career that connects purpose and practice. We are Rede Américas, **a multi-platform healthcare assistance network**, committed to delivering comprehensive, precisely tailored care for health. We are seeking **talents who believe it is possible to deliver the highest-quality, most advanced healthcare assistance.** **If you are passionate about caring and believe in quality medicine, join Rede Américas!** **We are committed to Diversity!** We encourage applications from all individuals who recognize the importance of building an environment free from prejudice, harassment, and discrimination. Together, we always deliver our best. **Important: We do not charge any fees during our selection processes.**