Job Summary: Operational Support Assistant to support operations and support departments at the headquarters, providing services related to issuing fiscal documents. Key Highlights: 1. Handle requests and manage registrations in the system. 2. Issue and manage fiscal documents, ensuring legal compliance. 3. Conduct tests and validations in the system to prevent failures. We are seeking an **Operational Support Assistant** to provide support for operations and support departments at the headquarters regarding the issuance of fiscal documents. Work Location: **Maringá/PR** Employment Type: **Full-time, CLT** **Learn More About Us:** Transpanorama Transportes S/A has over 35 years of history and ranks among Brazil’s largest fleets, with more than 1,200 owned trucks. We operate nationwide, transporting grains, liquids, industrialized goods, e-commerce shipments, and postal cargo. Today, we have over 2,300 employees; our headquarters is located in Maringá-PR, and we operate more than 70 branches across Brazil. **#jointhetp_team** If you have questions about applying to our job openings, access support by clicking here: https://support-candidates.gupy.io/hc/pt-br **Responsibilities and Duties** As an **Operational Support Assistant** at Transpanorama, your responsibilities will include: * Responding to operational requests (headquarters and bases) via communication channels, registering and prioritizing demands to ensure agility and alignment in service delivery. * Creating, configuring, modifying, and maintaining operational structures in the system—including freight rate tables, routes with checkpoints, geofences (polygons), and load scheduling—applying parameters defined by operations to ensure accurate calculations and standardized routines. * Managing system registrations for vehicles, drivers, owners, customers, participants, and negotiating groups, validating data and updates to maintain a consistent and reliable information database. * Issuing, supplementing, and replacing fiscal documents (CT-e, MDF-e, freight letters), as well as canceling documents and payments when necessary, adhering to fiscal regulations and internal procedures to ensure legal compliance and avoid inconsistencies. * Linking payments via OST to corresponding revenue documents, verifying data and deadlines to ensure integrity in financial control. * Performing tests and validations in the system prior to implementing changes impacting operations to prevent failures and disruptions. * Monitoring automatic integrations of CT-e documents and tax payment slips, checking balances and releases to ensure operational continuity and freight release. **Requirements and Qualifications** **Basic Requirements:** * Completed high school education; * Proficiency in Microsoft Office suite. **Preferred Qualifications:** * Excel proficiency. * Pursuing a degree in Logistics or related fields. * Professional experience in the transportation sector. **Additional Information** **Benefits Designed For You!** At Transpanorama, your well-being, development, and quality of life come first. Check out the benefits we’ve prepared for you: * Birthday Day Off: Celebrate your special day with an exclusive time-off! * On-site Cafeteria: Convenient, free meals—no need to commute. * Co-payment Health Plan: Take care of your health and your family’s. * Dental Plan: High-quality dental care to keep your smile healthy. * Benefits Club: Exclusive discounts and advantages on products and services. * G10 Fuel Station Discount: Extra savings for those using their own vehicle. * G10 Grill Restaurant Discount: Delicious meals at special prices just for you. * Attendance Bonus: Recognition and reward for your dedication and punctuality. * Corporate University: Learn and grow with access to exclusive trainings and content. * Newborn Voucher: A special gift to celebrate the arrival of a new family member. * Sest Senat (Nutrition, Psychology, Dentistry, and Physiotherapy): Specialized support for your physical and mental health. * Wellhub (Gympass): Access to gyms, fitness activities, and wellness—all in one place. **Here, you don’t just work—you develop, take care of your health, and feel valued!** Join our team! **Transpanorama** Transportes is a publicly traded company positioning itself as a leader in the road freight segment. With over **30 years** of history, the company’s management continues investing increasingly in people and innovation. As examples, we highlight five key points: * TP is certified by **GPTW (Great Place to Work)**; * Implementation of a **Control Tower**, the most modern in Brazil; * Recently held a 24-hour innovation marathon, the **Hackathon InovaTP**; * Our fleet includes **1,200 owned trucks**, all brand-new and equipped with cutting-edge onboard technology; * The company holds **ISO 39001 certification**, demonstrating its commitment to road safety. Do you know what we transport? Here’s a list: *grains, seeds*, agricultural pesticides, and everything else along the supply chain of one of Brazil’s greatest national assets—the **agribusiness sector**. We also transport various types of liquids across Brazil, such as *fuel and vegetable oil*. Additionally, we carry **industrialized goods, e-commerce shipments, and postal cargo**. That’s right—we rank among the top companies providing dedicated services to the **Brazilian Post Office (Correios)**. The company also operates through truck outsourcing, supported by **70 units** across Brazil. **Transpanorama** is growing and already stands out in leading economic, agribusiness, and transportation annual reports. Management understands that only a qualified and committed team can achieve even better results. Today, we already have over **2,300 employees** nationwide. Here’s another excellent update: we currently have open positions for professionals eager to make a difference and find fulfillment in building their careers. If you have questions about applying to our job openings, access support by clicking here: https://support-candidates.gupy.io/hc/pt-br **#jointhetp_team**