Job Summary: Professional to perform simple operational activities, contact customers for collections, and support reconciliation and ticket issuance routines. Key Highlights: 1. Focus on execution and quality in operational activities. 2. Effective communication with customers and franchisees. 3. Opportunity to support reconciliation and issuance processes. We are **Vai Voando**, a brand within the **BeFly** ecosystem, born with the purpose of democratizing tourism in Brazil! We are a pioneer company in prepaid travel models without SPC/SERASA credit checks, offering payment in up to 12 installments via bank slip, with no bank account required. Thus, we impact the lives of thousands of Brazilians who can now fulfill their dream of flying for the first time. **Responsibilities and Duties** **Key responsibilities for this position:** * Perform simple operational activities under supervision. * Contact customers and franchisees for collections and payment reminders. * Support reconciliation and invoice control routines. * Manual issuance of tickets (Issuance Panel). * Complete operational reports. * Initial document collection for processes. * Payment Reminder * Issuance Panel * Commission Summary * Mystery Customer (execution) * Monitoring (support) * Initial document collection (Legal / Reclame Aqui) **Requirements and Qualifications** **Liked it?! Let’s move forward—here’s what we expect from you:** * Focus on execution and quality * Attention to detail * Excellent verbal and written communication skills * Teamwork * Proficiency in Microsoft Office tools **Additional Information** **What are the benefits of being a BeFlyer?** * **VR iFood Benefits |** To ensure you eat well. * **Transportation Allowance |** To facilitate your commute. * **Bradesco Health Insurance |** Monthly premium fully covered by BeFly for the employee (primary holder) and 50% covered for dependents, with co-payment. * **Life Insurance |** At no cost to the employee. * **Dental Insurance |** OdontoPrev. * **Wellhub |** To help you take care of your physical health. * **Birthday Day Off |** One day off on your birthday. * **Maternity Program |** A comprehensive package offering various supports for a peaceful pregnancy. * **Oriente-me Program |** Therapy sessions at no additional cost. * **On-site Parking |** Exclusive discount for employees. * **Educational Partnerships |** Discounts at partner educational institutions. * **BeFlyers Travel |** Internal leisure agency offering special conditions for employees. **#BeFly** **#LI-LA1** **#LI-ONSITE** BeFly is a tourism and technology ecosystem founded in October 2021, bringing together brands with over 40 years of history. We operate across Brazil, with approximately 2,000 employees and solutions serving individual travelers, corporations, and events—connecting people, technology, and purpose. We are passionate about customers, results, and creating unforgettable experiences. Here, innovation and development go hand-in-hand. Our environment is dynamic, welcoming, and full of opportunities for those eager to grow and make a difference in the future of tourism. If you seek a meaningful career journey, space to learn and transform, BeFly is the place for you. **Click here** **and explore the BeFly universe.**