Job Summary: Quality Analyst in Goiânia, responsible for analyzing customer satisfaction surveys, mapping and improving processes, and managing technical training. Key Highlights: 1. Work in the field of quality and continuous process improvement. 2. Opportunity at a premium vehicle dealership. 3. Focus on excellence in customer service. Opportunity for a Quality Analyst in Goiânia! **Responsibilities and Duties** Responsible for the quality area, analysis of satisfaction surveys, process mapping and improvement, management of technical training, and other related activities. **Requirements and Qualifications** Bachelor’s degree in Production Engineering, Automotive Engineering, Mechanical Engineering, Business Administration, or related fields — currently pursuing or completed; Knowledge of quality management principles, quality management systems, and ISO 9001 standards; Experience in process mapping, identifying inefficiencies, and proposing improvements; Familiarity with quality analysis and continuous improvement tools; Proficiency in process mapping software such as Microsoft Visio, Bizagi, or similar is preferred; Proficiency in Microsoft Office suite, especially Excel for data analysis; Experience at an automobile dealership is a plus; Must reside in Goiânia or nearby cities. **Additional Information** The company offers Salary Meal Allowance (VA) or Food Voucher (VR) Transportation Voucher Medical Insurance Group Life Insurance Wellhub We are Brazil’s first dealership network specialized in premium vehicles and possess expertise that delivers the highest level of service excellence to our customers. A journey that began in 2002 and has since accelerated the market and racetracks across the country, earning recognition across diverse sectors of the automotive industry. In 18 years of history, we have combined determination with the freedom to forge new paths. We are ready to create transformative experiences and deliver the best moments of our customers’ journeys. The Group’s credibility and excellence are recognized across all its locations: São Paulo, Ribeirão Preto, Brasília, and Goiânia. Currently, we represent 6 brands: Audi, BMW, BMW Motorrad, MINI, and Porsche.