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Patient Services Assistant – Exclusive Position for Persons with Disabilities (PCD)

Indeed
Full-time
Onsite
No experience limit
No degree limit
Brazil
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Description

Job Summary: Professional to handle patient admissions, in-person and telephone support, and provide assistance across various hospital reception areas, including Emergency Department (ED) and inpatient units. Key Highlights: 1. Dynamic rotation across hospital departments 2. Management of inpatient admission flow and patient care 3. Focus on excellence in service delivery and patient care You are applying to our talent pool for positions throughout Brazil, in locations where Rede Américas operates (Northeast, Central-West, Southeast, and South regions of Brazil); therefore, please note that as soon as a vacancy matching your profile becomes available, we will contact you. In the meantime, please keep your information updated and complete all online assessment steps so we can learn more about you. **Responsibilities and Duties** About the position: * Admit patients requiring elective and/or urgent inpatient admission; * Support in-person and telephone service; * Arrange external exam authorizations and scheduling, procedures, and patient transfers, when necessary; * Provide service at multiple main reception areas, including Emergency Department (ED) and Inpatient Units; * Rotation across departments; * Identify customers/visitors for hospital entry control; * Receive and register notifications to ensure receipt and timely dispatch/withdrawal; * Generate next-day surgery report (pre-admission); * Conduct pre-admission checklist with the Surgical Center, confirming scheduled patients; * Bed management; * + Tasks may vary depending on the work location. **Requirements and Qualifications** To transform healthcare, you need: * Completed high school education; * Experience in customer service; * Preferred experience in hospital and/or outpatient settings; * Basic knowledge of Microsoft Office Suite. **Additional Information** It is by caring for our people that we will become the healthcare system people desire and the world needs—check out our benefits: * Nutrition support: Meal Voucher/Food Voucher or On-site Cafeteria (depending on location); * Health support: Health Insurance and Life Insurance; * Development support: Career Development Cycle, Technology/PMAX Academies, and Crescer Program; * Others: Transportation Voucher. **Only Rede Américas offers – Care Program, based on 5 pillars:** * Spiritual: Yoga; * Physical: TotalPass, primary care clinic, discounts on exams and vaccines; * Relational: UAU Benefits Club, SESC benefits; * Emotional: Telepsychology. * **Benefits may vary depending on the job location and brand.** We are Rede Américas, **a multiplatform healthcare assistance network**, committed to delivering comprehensive, precisely tailored care for health. We are looking for **talents who believe it is possible to deliver the best and most advanced healthcare assistance.** **If you are passionate about caring and believe in quality medicine, join Rede Américas!** **We are committed to Diversity!** We encourage applications from all individuals who recognize the importance of building an environment free from prejudice, harassment, and discrimination. Together, we always deliver our best. ***Important: We do not charge any fees during our selection processes.***

Source:  indeed View original post
João Silva
Indeed · HR

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Indeed
João Silva
Indeed · HR
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