Prime Receptionist Assistant

Description

Job Summary: We are seeking a Prime Receptionist/Assistant to enhance excellence in our client services, managing clients, appointments, and administrative routines—with a focus on growth. Key Highlights: 1. Career path within a rapidly expanding national hair treatment network 2. Fixed remuneration + variable performance-based bonus 3. Structured career development plan and professional growth **Description:** ---------------- **Build your career with one of Brazil's largest hair treatment networks!** Dr. Hair is the national benchmark for non-surgical hair treatments and continues its steady expansion, operating over 20 units nationwide with new openings across various regions. Currently, we seek a Prime Receptionist/Assistant with ambition for growth and development to elevate the excellence of our client services. **What will be your responsibilities?** * Greet clients, provide support, and guide them within the unit. * Answer phone calls and WhatsApp messages, responding to inquiries courteously. * Organize the unit’s appointment and procedure schedule. * Perform registrations, updates, and maintain medical records/systems. * Support the commercial team in scheduling evaluations and follow-ups. * Maintain organization of the reception area and treatment rooms. * Provide administrative support to the unit coordinator. **What do we offer?** * Fixed remuneration + aggressive variable performance-based bonus. * Established protocols and continuous investment in technology. * Internal Training & Development (T&D) programs. * Structured career development plan. * Collaborative environment with close leadership and a strong focus on development. **Requirements:** ----------------- **What is essential for this position?** * Prior experience as a receptionist, unit assistant, or similar role. * In-person, telephone, and WhatsApp customer service experience. * Strong verbal and written communication skills, professional demeanor, and empathy. * Organizational skills, attention to detail, and proficiency in administrative routines. * Basic computer literacy and familiarity with systems/online scheduling tools. * Availability to work on-site from Monday to Saturday, including Saturday on a half-day basis. **Who stands out in this role?** * Candidates with experience in aesthetic clinics, healthcare, beauty, or wellness establishments. * Experience in consultative sales or supporting commercial teams. * Ability to interact effectively with high-expectation clientele (Prime standard). * Interest in pursuing a career in the commercial field. Do you identify with this profile? Apply now!