Warranty Specialist

Description

Job Summary: Professional to manage internal warranty processes, direct requests to the factory, monitor returns from the vehicle manufacturer, and control deadlines. Key Highlights: 1. Experience with management systems and warranty and quality processes. 2. Analytical profile, detail-oriented and organized. 3. Strong verbal and written communication skills. **Description and Responsibilities:** **Working Hours:** Monday to Friday, 8:00 AM to 6:00 PM; Saturday, 8:00 AM to 12:00 PM **Level:** Professional **Employment Type:** Permanent – CLT * Execute internal warranty processes (RG); * Direct requests to the factory; * Monitor returns from the vehicle manufacturer; * Handle courtesy requests where applicable; * Control deadlines and ensure proper progress of processes. **Requirements:** * Completed High School; * Currently pursuing a bachelor's degree (preferred); * Experience interfacing with management systems and process tracking (ERR); * Experience in warranty and quality processes; * Analytical profile, with attention to detail and organizational skills; * Strong verbal and written communication skills; * Proficiency in Microsoft Office Suite. **Benefits:** Medical assistance, Dental assistance, Gym allowance, Commissions, Life insurance, Meal voucher, Transportation voucher