Technical Delivery Specialist

Description

Job Summary: The professional will be responsible for conducting technical vehicle presentations to customers, managing delivery documentation, and ensuring a positive experience, thereby fostering trust in the brand. Key Highlights: 1. Experience with technical vehicle presentations and customer service at dealerships. 2. Management of vehicle delivery documentation and post-sales support. 3. Focus on excellence in customer service and building brand loyalty. **Description and Responsibilities:** **Schedule:** Monday to Friday, from 8 a.m. to 6 p.m., with a 2-hour lunch break; Saturdays from 8 a.m. to 12 p.m. **Level:** Professional **Employment Type:** Permanent – CLT * Conduct technical presentations to customers, explaining the operation of key vehicle systems; * Verify and deliver vehicle documentation to the customer (owner's manual, warranty certificate, invoices, registration documents, etc.); * Ensure the customer has an excellent delivery experience, characterized by clarity and courtesy; * Address customer questions and reinforce post\-sales and maintenance channels (services, inspections, scheduling, etc.); * Collect feedback regarding the experience and help build trust and loyalty toward the brand; Coordinate with the sales team whenever necessary. * **Requirements:*** Valid Driver's License Class B; * Completed high school education; * Proficiency in Microsoft Office suite. **Benefits:** Medical assistance, Dental assistance, Gym allowance, Education allowance, Private pension plan, Life insurance, Meal voucher, Transportation voucher