Job Summary: The Junior Commercial Representative is responsible for serving customers, providing information, executing sales and post-sales activities, and assisting with commercial demands to enhance customer retention. Key Highlights: 1. In-person and telephone customer service 2. Sales execution and post-sales follow-up 3. Commercial support and customer retention The Junior Commercial Representative is responsible for customer service, providing product and service information, executing sales, and performing post-sales activities. Additionally, this role supports the company's commercial demands, contributing to customer satisfaction and retention. * Provide in-person and telephone customer service, clarifying doubts and providing information about the company's products and services. * Execute sales of products and services, adhering to the company's established commercial strategies. * Perform post-sales activities, monitoring customer satisfaction and addressing potential issues or complaints. * Support the company's commercial demands, such as preparing commercial proposals, sales follow-up, and updating customer records. * Contribute to customer retention by maintaining close relationships and efficiently meeting their needs. * Perform administrative tasks related to the commercial department, such as promotional material inventory control and sales reporting. * Participate in training and development programs offered by the company to enhance commercial skills and knowledge. * Maintain workplace organization and cleanliness to ensure a pleasant environment for customer service.
João Silva
Indeed · HR
João Silva
Indeed · HR
