The manager must act with an owner's mindset, aiming to supervise their sales team. Serve as a process facilitator, provide guidance and training, stimulate motivation, develop team members, and ensure that subordinates adhere to company-established guidelines. **Required Qualifications:** * Prior experience in leadership and team management roles; * Experience in sales, goal achievement, and performance metrics; * Basic computer skills; * Knowledge of Android and iOS systems is a plus; * Completed or ongoing undergraduate degree is a plus. **Responsibilities** * Open and close the store, observing all security criteria; * Monitor daily cash flow, ensuring sufficient change is available, and perform bank deposits; * Send and receive courier packages, adhering to deadlines, performing verification, and completing the control form; * Receive, store, and manage inventory; distribute and display merchandise appropriately in the storefront and displays, observing the current price list; * Actively participate in the store's recruitment processes, responsibly and following company-established procedures; * Guide, train, and provide clear, ethical feedback, proposing effective actions for individual and team development, while monitoring and improving organizational climate; * Conduct offboarding processes when necessary, following company-established procedures and respecting CDC values; * Support and monitor the sales team; conduct daily and weekly sales planning; verify documentation for services performed; track individual and store-level KPIs; propose recovery actions if performance trends fall below expectations; * Ensure sales quality delivered by the team, focusing on minimizing impacts from cancellations of sold services; * Submit interim reports with sales target trends at pre\-defined times (1:00 PM, 4:00 PM, 6:30 PM); * Monitor and keep Gestão 5\.0 system actions up to date, applying appropriate follow-ups; * Prepare and forward monthly invoices for products and services rendered to the Finance Department; * Ensure the store complies with CDC and Vivo standards, including organization, cleanliness, and ensuring all sales staff wear proper uniforms; * Take ownership of preventive and reactive maintenance of the store's physical infrastructure; * Apply the Vivo em Pauta/VShow tool, following all prescribed workflows; * Conduct the "Morning Meeting" with the entire team to align daily objectives, goals, behavior, performance, and results delivery; * Support initiatives from other company departments in executing corporate actions, such as Training Programs, Organizational Climate Surveys, Internal Communication Campaigns, among others; * Reinforce the Company Code of Conduct and Core Values, serving as a role model, mentor, and example; **Benefits** * Medical assistance * Dental assistance * Education allowance * Commission * Transportation allowance * Meal allowance * Day Off * Gym pass * Psychological support (Questions during registration? Contact 38 99921\-8684\) Work location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
