Logistics and Dispatch Assistant - Central Farma

Description

Job Summary: We are seeking a Logistics and Dispatch Assistant to ensure order preparation, verification, and shipment, thereby contributing to customer satisfaction. Key Highlights: 1. Handle order verification and shipment with excellence 2. Resolve incidents and provide customer support 3. Organize and control logistics routines We are looking for a **Logistics and Dispatch Assistant** to join our operations, ensuring orders are prepared, verified, and shipped with excellence—directly contributing to our customers' satisfaction. If you are an organized, proactive individual committed to quality and process efficiency, this opportunity may be right for you! ### **Responsibilities and Duties:** * Perform order verification, ensuring correct picking, identification, and shipment; * Provide customer support by supplying information regarding delivery timelines, amounts, and shipment status; * Address incidents such as delays, lost packages, or order discrepancies; * Update systems with service records and delivery tracking information; * Provide customer service via phone, WhatsApp, e\-mail, and, when necessary, in person; * Issue fiscal invoices (NFC\-e and NF\-e), ensuring accurate completion of all required fields; * Conduct daily cash register opening, monitoring, and closing; * Support the organization and control of logistics and dispatch department routines. ### **Requirements:** * Completed high school education; * Organizational skills, attention to detail, and sense of responsibility; * Ability to work effectively in teams and follow operational procedures. Join a team that values healthcare, process excellence, and commitment to customers!