Description: * Bachelor's degree in Biomedicine or Biochemistry Pharmacy. * Intermediate Excel skills; * Prior experience in people/team management and biological sample collection. * Strong interpersonal skills; * Good communication skills; * Negotiation and persuasion abilities; * Flexible availability regarding working hours; * Plan and manage team work, defining work routines, customer engagement techniques, and strategies to achieve goals and deadlines; * Supervise all administrative routines of the team; * Supervise general courier services, messengers, transportation, cleaning, third-party contractors, equipment maintenance, furniture, facilities, etc.; * Be accountable for team goals and results, developing action plans and continuous improvement initiatives; * Monitor performance indicators within the area; * Plan and develop new projects, where applicable; * Share knowledge, information, and goals across the entire team; * Control financial activities of the units; * Maintain relationships with customers, the market, and physicians; * Conduct local market mapping and establish partnerships with companies focused on customer acquisition and retention; * Manage organizational climate with the team, fostering a healthy and productive work environment for employees; * Provide respectful feedback; * Flag cases of underperformance to personnel management; * Coordinate employee offboarding with HR, where applicable; * Ensure compliance with company policies and standards by the team; * Develop new leaders, where applicable; * Propose continuous improvement actions; 2512210202551931620