COMMERCIAL ASSISTANT - Portão

Description

Job Summary: A financial institution is seeking a Commercial Assistant to conduct outbound and inbound calls, present products, record agreements, and operate call center systems, in accordance with internal policies and applicable legislation. Key Highlights: 1. Clear and assertive communication with customers 2. Focus on presenting product benefits and driving product acquisition 3. Ensuring compliance with legislation and banking regulations A financial institution seeks a Commercial Assistant in Curitiba (Portão). **Responsibilities:** Conduct outbound and inbound calls to customers listed in the bank’s database. Establish clear and assertive communication with customers, informing them about the product. Encourage payment and acquisition. Present product benefits. Record formalized agreements and ensure customers fully understand their commitments. Operate call center systems and tools to log interactions and track sales status. Update internal sales management systems with finalized agreements and payments made. Follow the bank’s defined sales scripts to ensure standardized, policy-compliant outreach. Act in accordance with current legislation and internal bank regulations. Comply with sales-related legal requirements, including the Consumer Protection Code and the General Data Protection Law (LGPD), ensuring customer rights are respected. Avoid abusive practices, such as calling at inappropriate hours, being overly persistent, or disrespectful toward customers. Previous experience as a Sales Assistant, Marketing Assistant, Customer Service Assistant, or Commercial Support may indicate suitability for some of the responsibilities associated with this role. **Desired Qualifications:** **Education:** Completed high school **Experience:** Prior experience required **Compensation and Benefits:** * Salary: 1,621.00 * Meal Allowance * Transportation Allowance * Health Insurance * Childcare Assistance Health and Well-being. Telemedicine. Core. Total Pass. Bonus. **Additional Information:** * Employment Type: Permanent – On-site * Schedule: Full-time * Working Hours: Monday to Saturday, from 2:00 PM to 8:20 PM.