Job Summary: Responsibilities include conducting sales processes with customers, delivering high-quality telephone customer service to ensure customer satisfaction, and identifying value-generation opportunities. Key Highlights: 1. Conduct sales processes with customers 2. Provide high-quality customer service 3. Identify value-generation opportunities during negotiations Responsibilities: Conduct sales processes with customers; Provide telephone-based customer service; Identify value-generation opportunities during negotiations; Deliver high-quality service while consistently pursuing customer satisfaction and process efficiency, and, whenever possible, converting interactions into approvals. Follow established standards for call execution and logging of service interactions; Achieve operational metrics such as productivity, service quality, conversion rate, among others. Requirements: Proven experience in telephone sales; Excellent written and verbal communication skills; Ability to work effectively in a high-pressure environment and meet targets; Technical knowledge of negotiation and conversion techniques; Residence in Ipatinga/MG Employment Type: Full-time CLT Compensation: R$1.769,00 per month Benefits: * Life insurance * Meal allowance * Transportation allowance Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
