Collections Analyst - Veneza

Description

Job Summary: Collections Analyst responsible for conducting active collections, negotiating payment terms, monitoring contracts and financial arrears, and maintaining assertive communication with customers. Key Highlights: 1. Conduct active collections and payment negotiations 2. Monitor contracts, installments, and financial arrears 3. Maintain clear and respectful communication with customers A solar energy company is seeking a Collections Analyst in Ipatinga (Veneza). Sanko Seika is a Japanese company specializing in the production and distribution of food products, including rice-based items and snacks. Committed to quality, the company serves both domestic and international markets. **Responsibilities:** Conduct active collections from delinquent customers (via phone, WhatsApp, and e\-mail). Negotiate payment terms, agreements, and renegotiations aligned with Group guidelines. Monitor contracts, installments, and financial arrears. Update internal records and log interactions in the system. Track delinquency indicators and support preventive actions. Maintain clear, respectful, and assertive communication with internal and external customers. Previous experience as a Collections Specialist, Receivables Analyst, Credit and Collections Analyst, or Collections Coordinator may indicate alignment with some responsibilities of this position. **Desired Qualifications:** **Education:** Completed undergraduate degree **Experience:** Relevant experience required **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Employee discounts * Meal allowance * Health insurance * Training programs **Additional Information:** * Employment type: Permanent \- On-site. * Schedule: Full-time * Working hours: To be determined.