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Are you interested and available to be part of all this?\n\n\n\nOur Recruitment and Selection team\n\nis dedicated to providing the best possible experience.\n\n\n\n\nWe request that, in addition to attaching your\n\nresume, you fill out all requested information as soon as you apply.\n\n\n\nWe prioritize communication via\n\nemail, so please check your inbox and spam folder.\n\n \n\n**We value diversity! All of**\n\n**our positions are open to PWD (People with Disabilities).**\n\n\n\nCheck out some important details\n\nbefore applying:\n\n\n**Responsibilities and duties**\n\n\n\nYou will be responsible for prioritizing initiatives that deliver direct value to customers/franchisees, monitoring delivery pace according to the product lifecycle, roadmap, and success metrics, interacting with stakeholders, and acting as a facilitator across various departments within and outside technology, aiming to contribute to achieving established goals on time, meeting quality standards, and at the lowest possible cost through proper allocation of technical and material resources.\n\n\n**Requirements and qualifications**\n\n\nExperience\n\nand practice in digital product management and agile methodologies; Previous\n\nexperience with B2B products; Experience\n\nin data analysis and modeling; Knowledge\n\nof databases (SQL); Knowledge\n\nof User Experience, design, and innovation concepts and practices.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1763034482000","seoName":"product-owner","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-inhapim/cate-recruitment-agency/product-owner-6438841378969912/","localIds":"107","cateId":null,"tid":null,"logParams":{"tid":"ec97045e-9dfd-4a6b-ac4b-6ef4e5283cd1","sid":"f0d9461c-f5fb-45f8-bf4a-b3b71cb16874"},"attrParams":{"summary":null,"highLight":["Product Owner Senior role","Remote work with flexible hours","Focus on B2B products and data modeling"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ipatinga,Minas Gerais","unit":null}]},"addDate":1763034482731,"categoryName":"Recruitment Agency","postCode":null,"secondCateCode":"human-resources-recruitment","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4229,4240","location":"Av. 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We value a light-hearted and highly respectful environment. We work towards an inclusive atmosphere with close connections among all team members. Continuously improving quality of life is a constant pursuit here.\n\n\nHere, everyone works side by side. Everything we do is focused on the collective. We place people at the center and heart of our business. Our actions and solutions are strategically centered on people. We value our relationships, as they are the foundation for building a better world.\n\n **Branch Manager:**\n\n\nResponsible for driving sustainable growth of the branch, ensuring excellent results and delivering a positive, welcoming, and efficient service experience for members.\n\n **Responsibilities and Duties** **People Management**\n\n\nSupport team development, conduct periodic informal and formal evaluations, foster the development of behavioral and technical competencies necessary for individual and collective growth, identify and facilitate training initiatives.\n\n **Branch Management**\n\n\nLead and execute branch planning. Design and implement actions required to maintain and expand the membership base and improve business results within the segment (MC, ISA, etc).\n\n **Member Experience Across Channels**\n\n\nMonitor satisfaction levels and service quality for members using digital channels, self-service platforms, and affiliated networks, creating and analyzing engagement metrics. Promote and influence member adoption of digital channels. Propose strategies to improve business outcomes achieved through digital channels.\n\n **Legal Compliance and Controls**\n\n\nManage risks inherent to branch operations. Be accountable for the branch’s financial transactions. Act as the Cooperative's legal representative, handling matters in all necessary spheres related to legal and business issues.\n\n **Financial Consulting for Members**\n\n\nProvide financial consulting services to members and other stakeholders, both at the branch and during external visits, offering technical information about products and services to enhance service quality and finalize negotiations.\n\n **Ombudsman Services**\n\nManage ombudsman requests with the team, aiming to resolve feedback and ensure member concerns are fully addressed.\n\n **Knowledge Multiplier**\n\nAct as a facilitator and multiplier in educational initiatives and technical skill development regarding products and business.\n\n **Community Agent**\n\nOrganize and manage Relationship Programs within the branch. Encourage participation and engagement from members and the community. Establish partnerships with new supporters. Drive project development and monitor all implemented activities.\n\n **New Member Integration**\n\nConduct integration of new members, explaining Sicredi’s values, answering questions, and fostering engagement with cooperative principles.\n\n\n\\#LI\\-SP2\n\n **Requirements and Qualifications** **Education Level**\n\nBachelor's degree in Administration, Accounting, Law, Economics, or related fields.\n\n **Required Certifications and Registrations**\n\nCPA\\-20\\.\n\n **Professional Experience**\n\nExperience in branch business operations or similar roles, with focus on customer relationship management, portfolio management, and development of financial solutions is desirable.\n\n **Desirable Knowledge Areas**\n\nFinancial products and services\n\n\nBrazilian Financial System\n\n\nFinancial mathematics\n\n\nGeneral law for micro and small enterprises\n\n\nCorporate legislation\n\n\nAgribusiness\n\n\nFamily Farming Law\n\n\nRural credit\n\n\nNegotiation\n\n\nPeople Management\n\n\nFinancial business insight\n\n\nRelationship management\n\n\nCustomer service orientation\n\n\nFinancial mentor\n\n\nCredit cooperative system\n\n\nMember-focused approach\n\n\nAnalytical reasoning\n\n\nKnowledge multiplier\n\n **Additional Information** **Our Benefits:**\n\n \n\nFood allowance;\n\n\nUnimed Health Plan for employee, spouse, and children;\n\n\nBirthday day off;\n\n\nEducation assistance;\n\n\nProfit Sharing Program;\n\n\nPrivate pension;\n\nPhysical Activity Support \\| GYMPASS;\n\n\nNutrition;\n\n\nChildcare allowance;\n\n\nLife insurance\n\n\nPharmacy discount;\n\n\nSempre Bem Benefit (Psychological, Legal, and Financial Support and Guidance).\n\n **Nice to meet you, we are Sicredi.**\n\n \n\nOur journey began over 120 years ago, as Brazil’s first financial cooperative institution. Today, we continue growing and transforming every day, alongside **over 50,000 team members**. 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Are you interested and \n\navailable to be part of all this?\n\n\n\nOur Recruitment and Selection team \n\nis dedicated to providing the best possible experience. \n\n\n\n\nWe kindly request that, in addition to attaching your \n\nresume, you complete all requested information as soon as you \n\napply.\n\n\n\nWe prioritize communication via \n\nemail, so please check your inbox and spam folder. \n\n \n\n**We value diversity! All our positions** \n\n**are open to PWD (People with Disabilities).**\n\n\n\nPlease review some important details \n\nbefore applying:\n\n\n**Responsibilities and duties**\n\n\n\nYou will be responsible for administering, customizing, and enhancing ITSM modules within the ServiceNow platform, including Incident, Change, Problem, Request, Knowledge, CMDB, among others. You will also develop and maintain workflows, scripts, integrations, and automations using features such as Client Scripts, Business Rules, Flow Designer, Script Includes, among others. 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