An IT solutions company is seeking a Field Support Technician in Ipatinga. 3AM IT is a company specialized in information technology solutions. We provide consulting services, software development, and technical support to companies across various sectors. **Responsibilities:** Perform diagnostics, corrective maintenance, and preventive maintenance on computers and laptops. Replace and install hardware components (memory, HDD/SSD, screens, keyboards, boards, etc.). Format, configure, and install Windows operating systems and corporate tools. Provide on-site user support for IT incidents related to hardware and software. Ensure equipment integrity and compliance with safety standards. Position requires work in Ipatinga / MG. Previous experience as a Technical Support Technician, Field Support Analyst, Customer Support Specialist, or Field Engineer may indicate suitability for some of the activities associated with this position. **Desired Qualifications:** **Education:** Completed high school **Experience:** Prior experience required **Compensation and Benefits:** * Salary: BRL 2,400.00 * Discounts with partner companies * Food allowance * Meal voucher * Kilometer reimbursement * Health insurance * Dental plan Flexible benefits card. **Additional Information:** * Employment type: Permanent — On-site * Work schedule: Full-time * Working hours: Monday through Friday, from 8:30 AM to 5:30 PM.