




Job Summary: Lead the operational team, monitor last-mile and e-commerce operations, handle driver-related matters, support courier recruitment, and track KPIs. Key Highlights: 1. Operational team leadership and guidance 2. Monitoring of last-mile and e-commerce operations 3. Handling driver-related matters and supporting courier recruitment Main Responsibilities: * Lead and guide the operational team; * Monitor last-mile and e\-commerce operations to ensure deliveries meet SLA requirements; * Handle matters with drivers and couriers to ensure delivery quality; * Support the recruitment of new couriers; * Monitor KPIs, address incidents, and support base improvements; Compensation: R$2\.029,00 per month Benefits: * Medical assistance * Dental assistance * Corporate agreements and commercial discounts * Profit-sharing program * Life insurance * Meal allowance * Food allowance * Transportation allowance Work Location: On-site


