Job Summary: Greet and assist internal and external visitors of the college, providing information and supporting basic administrative tasks to ensure organizational efficiency and courteous service. Key Highlights: 1. In-person and telephone support for students, faculty members, and visitors. 2. Assistance with administrative routines and reception organization. 3. Strong communication skills, courtesy, organization, and proactivity are highly valued. Greet and assist internal and external visitors of the college, providing information, directing students, faculty members, and visitors, and supporting basic administrative tasks to ensure organizational efficiency and courteous service within the institutional environment. **Main Responsibilities** * Provide in-person and telephone assistance to students, faculty members, staff, and visitors; * Provide information regarding class schedules, classroom locations, academic events, and institutional services; * Register and identify visitors; * Receive, log, and forward correspondence and documents; * Direct visitors to the appropriate departments; * Assist in monitoring personnel entry and exit; * Maintain an organized and professional reception area; * Support dissemination of internal announcements when necessary; * Ensure high-quality service and uphold the college's institutional image. **Requirements** * Completed high school education; * Prior experience in customer service (preferred); * Basic computer skills (Microsoft Office); * Strong verbal and written communication skills; * Organizational ability, courtesy, and proactivity. **Behavioral Competencies** * Clear and concise communication; * Courtesy and empathy; * Organization and attention to detail; * Agility and professional demeanor; * Teamwork; * Responsibility and discretion.
João Silva
Indeed · HR
João Silva
Indeed · HR
