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Job Summary: The Museum Receptionist will be responsible for public service and operational support, ensuring a welcoming and informative experience for museum visitors. Key Highlights: 1. Welcoming and informative service to museum visitors 2. Support in operational and educational activities 3. Interest in culture and education **Job Description:** The Museum Receptionist will be responsible for public service, visitor reception, and operational support, ensuring a welcoming, organized, and informative experience for museum visitors. **Main Responsibilities:** * Greet visitors and provide information about exhibitions, opening hours, museum rules, and services; * Manage visitor entry and exit; * Assist with ticket sales and/or verification, where applicable; * Guide groups, schools, and general visitors; * Answer telephone calls and address public inquiries; * Maintain order and organization at the reception desk and service areas; * Support administrative and educational staff in operational tasks; * Comply with internal regulations, safety protocols, and cultural heritage preservation standards. **Requirements:** * Completed high school education; * Strong verbal communication skills and professional demeanor; * Organizational ability, courtesy, and proactivity; * Proficiency in public service; * Basic computer literacy. **Behavioral Competencies:** * Empathy and courtesy; * Responsibility and attentiveness; * Teamwork; * Interest in culture and education. **Preferred Qualifications:** * Prior experience as a receptionist or in public service; * Knowledge of history, culture, or arts; * Basic knowledge of English or another foreign language.
