Job Summary: The Museum Receptionist will be responsible for public service, visitor reception, and operational support, ensuring a welcoming, organized, and informative experience. Key Highlights: 1. Welcoming and organized visitor service 2. Essential support for museum operations 3. Interaction with the public and staff in a cultural environment **Job Description:** The Museum Receptionist will be responsible for public service, visitor reception, and operational support, ensuring a welcoming, organized, and informative experience for museum visitors. **Main Responsibilities:** * Greet visitors and provide information about exhibitions, opening hours, rules, and museum services; * Manage visitor entry and exit; * Assist with ticket sales and/or verification, where applicable; * Guide groups, schools, and general visitors; * Answer phone calls and address public inquiries; * Maintain organization of the reception area and service zones; * Support administrative and educational staff with operational tasks; * Comply with internal policies, safety regulations, and cultural heritage preservation standards. **Requirements:** * Completed high school education; * Strong verbal communication skills and professional demeanor; * Organizational ability, courtesy, and proactivity; * Proficiency in public service; * Basic computer literacy. **Behavioral Competencies:** * Empathy and courtesy; * Responsibility and attentiveness; * Teamwork; * Interest in culture and education. **Preferred Qualifications:** * Prior experience as a receptionist or in public service; * Knowledge of history, culture, or arts; * Basic English or other foreign language skills.
João Silva
Indeed · HR
João Silva
Indeed · HR
