Customer Service Representative

Description

Job Summary: Proxxima is seeking talent for customer service and sales roles, with an emphasis on teamwork and continuous improvement. Key Highlights: 1. Excellent customer service and sales 2. Teamwork and focus on continuous improvement 3. Dynamic and collaborative environment Proxxima is looking for new talent to join its team. If you are passionate about technology, enjoy working in teams, value people, are dynamic, and prioritize continuous improvement, join our team. **Responsibilities and Duties** **Responsibilities and Duties** ----------------------------------- Deliver excellent customer service via chat and in person; Greet customers and understand their needs; Present products and solutions, negotiating timelines and terms; Conduct sales and support customers post-sale; Organize and maintain the workplace; Open and track service tickets in the system, ensuring resolution of requests; Support daily store operations, contributing to smooth functioning of the space; Collaborate with the team, always focusing on continuous improvement! **Requirements and Qualifications** **Requirements and Qualifications** ------------------------------ Mandatory prerequisites: * Completed high school education; Desirable qualifications: * Strong communication skills and experience in customer service; * Ability to work effectively in a team; * Experience in sales and negotiation; * Basic knowledge of Microsoft Office Suite; * Training courses in customer service are advantageous; * Willingness to travel (if required); **Additional Information** **Additional Information** -------------------------- **Area of Operation:** Commercial **Work Schedule:** 44 hours per week, from **Monday to Saturday** **Employment Type:** CLT – **On-site** **Remuneration: R$:** 1\.598,76 \+ Commission **Benefits that make a difference for you!** Transportation Allowance Meal Allowance Health Insurance (60% covered) SulAmérica Dental Plan Optum – Health and Well-being Creditas – Financial Benefits Life Insurance Partnerships with educational institutions Access to SESI (all regional units) Access to SESC (Garanhuns \- PE) \#SOMOSPROXXIMA Since 2021, our mission has been to **bring people closer to their desires**, offering innovative solutions that improve lives and generate value for society as a whole. We operate with quality, agility, and above all, a focus on people—who are our greatest purpose. We seek **dynamic, authentic individuals ready to make a difference**. More than filling positions, we aim to **build genuine connections with those who believe in collaboration, innovation, and mutual respect**. Throughout our journey, we have earned the following certifications: * ISO 9001:2015 * GPTW Certification \- Jan 2025 \- Jan 2026 * GPTW Diversity Award 2025 \- Young Talents Category To make this vision a reality, we rely on our most valuable asset: our team. **Grow with us!** \#VemPraProxxima