Operational Technician / Multichannel - EXTRA INCOME

Description

Job Summary: We are seeking passionate Operational Technicians / Multichannel professionals with enthusiasm for technology and communication to serve as strategic support agents in our Contact Center operations, delighting customers across multiple channels. Key Highlights: 1. Make a difference in customers' lives with strategic multichannel support 2. Grow in a company that values your talent 3. Start a promising career in a challenging environment Are you passionate about technology and communication? Do you want to make a difference in customers' lives and grow in a company that values your talent? Then this opportunity is for you! We are looking for Operational Technicians / Multichannel to work in Jundiaí, serving as the voice and strategic support of our Contact Center operations. Your daily responsibilities will include: * Acting as the bridge between the company and the customer by providing attentive and delightful service across multiple channels: phone, chat, e\-mail, and WhatsApp. * Resolving requests promptly, empathetically, and with the quality only you can deliver. * Recording each interaction to contribute toward continuous improvement of our services. What we seek in you: * Completed high school education — your starting point for success! * Flexible working hours — to adapt to the dynamics of our team. Our benefits for you: * Medical and dental assistance, plus pharmacy benefits — we care about your health! * Wellhub — for your physical and mental well-being. * Meal allowance (VA) or meal voucher (VR) — ensuring your meals are covered. * Childcare allowance — support for your family. * Permanent position — security and stability for your future. Secure your job with us and launch a promising career in an environment that challenges and helps you grow. Join this ever-growing team and build a successful future alongside us! Job Type: Permanent CLT Compensation: Starting from R$1\.827,97 per month Benefits: * Medical assistance * Dental assistance * Childcare allowance * Corporate agreements and commercial discounts * Food allowance * Meal voucher * Transportation allowance Work Location: On-site