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Brasil Talent Hub
Receptive Customer Service Position, Monday to Friday
POSITION: Humanized Customer Service Representative (Voice/Chat) – Nova São Paulo? Do you enjoy helping people, solving problems, and delivering an outstanding customer experience? ???? Then this opportunity is for you! Your responsibilities will include: Hybrid customer service (voice and chat) in a receptive model; Listening attentively and resolving customer requests clearly and efficiently; Assisting customers with inquiries, property acquisitions, rentals, and contract terminations; Ensuring every interaction is a positive experience. Requirements: Completed high school education; Minimum age of 18 years; Previous customer service experience; Strong verbal and written communication skills; Basic knowledge of Microsoft Office and typing proficiency; Empathy, positive attitude, effective conflict management, and results-oriented focus; Easy access to the South Zone. Work schedule: 10:48 AM to 7:00 PM (full availability required) Rotating 5-day workweek with weekends off Salary: BRL 1,600.00 Benefits that make a difference: Transportation allowance; Meal and/or food allowance; Medical and dental assistance; Life insurance and funeral assistance; Childcare/babysitter allowance and support for children with disabilities; Discounts on products and gyms; Educational partnerships offering course discounts; Career development plan with real growth opportunities. Work location: On-site – Av. Cecília Lottenberg, Chácara Santo Antônio (South Zone) If you believe in the power of empathy and wish to join a team that values purpose-driven customer service…
São Paulo
R$2,000/month
Raízen
Junior Digital Support Analyst | Shell Box
We are over 40,000 people focused on safety, integrity, collaboration, and simplification—the pillars supporting our culture. We generate value for our shareholders, customers, partners, and employees through an integrated business ecosystem that begins with sugarcane cultivation and extends to the production and commercialization of ethanol, sugar, and bioenergy. We also operate—under license from the Shell brand—in fuel, lubricants, and other specialty products distribution across Brazil, as well as refining operations in Argentina and fuel derivatives and lubricants distribution in Argentina and Paraguay. Do you identify with this? Want to join our company? Join Raízen! We are seeking a Junior Digital Support Analyst to provide Level 2 support within our Shell Box support team. Shift: 6 days on / 1 day off | 3:00 PM – 11:20 PM Work modality: Remote Responsibilities and duties YOUR TYPICAL DAY: Provide Level 2 technical support for the Shell Box digital product; Monitor system health and critical services using tools such as AWS CloudWatch and New Relic; Run queries on MySQL and Athena databases to diagnose and resolve issues; Identify and resolve technical incidents, ensuring application stability and performance; Actively participate in analyzing and resolving critical production issues; Document solutions and operational procedures for the team. Requirements and qualifications WHAT YOU NEED: Required: Basic experience with relational databases (preferably MySQL); Knowledge of monitoring tools such as AWS CloudWatch and New Relic; Familiarity with queries in MySQL, AWS Athena, and DynamoDB; Basic knowledge of scripting and process automation; Ability to analyze logs and monitor systems. Desirable: Previous experience with digital products and production environment support; Fundamental understanding of cloud infrastructure (preferably AWS); Knowledge of ITIL or incident management practices; Basic programming language knowledge, such as Python or Node.js. Additional information SELECTION PROCESS STEPS: Our process includes three main stages (additional stages may apply, and you’ll be informed if you advance): Application – completing this form and any additional data, if required. HR interview – an informal conversation to get to know each other. Leadership interview – a more technical discussion about daily responsibilities and challenges. All communication will occur via email and phone—please ensure your contact details are up to date. We operate in ethanol and sugar production and in fuel, product, and service distribution under the licensed Shell brand—by Raízen—in Brazil, Argentina, and Paraguay. We rank among Brazil’s largest private corporate groups, and our team is our greatest differentiator: over 40,000 employees and 15,000 business partners spread across the country. Want to join our company? Then, join Raízen! Source: Indeed
São Paulo
Negotiable Salary
Indeed
Operational Coordinator
**Operational Coordinator** **Occupational Medicine and Occupational Safety Clinic** **Location:** Campinas, Jundiaí, and Itatiba **Work Model:** On-site, with travel between units **Reports to:** Executive Board **Position Objective** Strategically and operationally coordinate the units, ensuring that processes, workflows, and operational routines are standardized and efficient, enabling all three units to operate under the same operational model. **Key Responsibilities** * Coordinate operations across the Campinas, Jundiaí, and Itatiba units, ensuring standardization of workflows and operational processes; * Map, structure, and implement processes. * Serve as the primary operational decision-maker and reference point, with direct interface to the Executive Board; * Monitor day-to-day process execution, correct deviations, and ensure operational efficiency; * Develop, monitor, and analyze operational performance indicators; * Propose and lead continuous improvement initiatives; * Support and guide operational teams; **Requirements** * Experience in operational coordination, preferably within clinics or healthcare services; * Experience managing processes and teams; * Experience working in environments with multiple units; * Senior profile: structured, analytical, and results-oriented; * Strong communication skills, leadership presence, and decision-making ability; * Willingness to travel between units. **Preferred Qualifications** * Experience in Occupational Medicine and Occupational Safety clinics; * Knowledge of process standardization, performance indicators, and routine management; * Experience with continuous improvement and operational organization. Employment Type: Full-time CLT Salary: Starting from R$500.00 per month Work Location: On-site
R. José Paulino, 1010 - Centro, Campinas - SP, 13013-001, Brazil
R$500/biweek
Raízen
Operational Apprentice | Ourinhos/SP
Do you want to work for a company that produces ethanol and sugar and distributes fuels, products, and services under the Shell brand—licensed by Raízen in Brazil, Argentina, and Paraguay? Then this opportunity is for you! Our team is our greatest differentiator: we have over 46,000 employees and 15,000 business partners across the country. So, are you interested? We are seeking an Administrative Apprentice to work in the Fuels business in Ourinhos/SP. If you’re eager to grow continuously and determined to be the protagonist of your own story, join Raízen! To proceed with your application process, please apply to this position, update your information, or create your account; complete all fields in your resume; and follow the next steps! Responsibilities and duties WHAT YOUR DAY WILL LOOK LIKE: Attend the training course offered by the designated institution; Receive guidance from the work team to learn and support activities within the assigned area, such as: ❑ Assist the team with administrative routines in the assigned area; ❑ Digitize documents and send them to the responsible parties; ❑ Organize and maintain control of digital and/or physical files; ❑ Provide telephone and/or in-person customer service to clients, suppliers, employees, and others; ❑ Receive and send emails and manage calendar schedules; ❑ Receive and verify invoices, bills, bank slips, and/or other documents; ❑ Monitor the entry and exit of materials and/or equipment; ❑ Enter data and information into spreadsheets and management systems; ❑ Assist in preparing reports and/or presentations; ❑ Comply with the company’s SSMA (Safety, Health, and Environment) standards; and ❑ Perform other related tasks. Requirements and qualifications WHAT YOU NEED TO HAVE: Age: At least 18 years old and up to 21 years and 11 months; High school or technical education, currently enrolled or completed; Availability for a 4-hour daily work schedule and participation in activities lasting up to two years; ️ Plenty of energy to learn! This position is open only to candidates residing in Ourinhos/SP. Expected start date: January 2026. Additional information We offer diverse energy solutions that mobilize people and boost businesses—today and tomorrow. As a leader in the energy sector, we operate across the entire value chain—from sugarcane cultivation and production of sugar, ethanol, and bioenergy, to logistics, fuel distribution, and marketing under the Shell brand. ADDITIONAL INFORMATION CLT employment contract with Raízen as an Apprentice, for a fixed term; Theoretical training provided by our partner institution; Monthly salary of BRL 1,280.00 – 4 hours/day, Monday through Friday; BENEFITS Health and dental insurance; Meal allowance; Transportation allowance; Life insurance; WellHub and discount club. Will you join us?! LEARN MORE ABOUT WHAT IT MEANS TO BE RAÍZEN Would you like to learn more about what it’s like to be part of Raízen and understand our RAIZ culture? Our Careers Instagram: @raizencarreiras Is this not the ideal position for you? Return to the homepage: https://carreiras.raizen.com.br/ Would you also like to receive Raízen news via email? https://chat.sparkrh.com/gente-raizen/news_gupy #JoinRaízen We operate in ethanol and sugar production and in fuel, product, and service distribution under the Shell brand—licensed by Raízen in Brazil, Argentina, and Paraguay. We rank among Brazil’s largest private corporate groups, and our team remains our biggest strength: over 40,000 employees and 15,000 business partners spread across the country. Want to become part of our company? Then join Raízen! Source:Indeed
São Paulo
Negotiable Salary
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