Relationship Agent

Description

Job Summary: Responsible for interacting with customers, conducting visits to reverse cancellations, and focusing on external and internal sales, including prospecting and customer retention. Key Highlights: 1. Customer interaction and sales focus with both external and internal routines. 2. A growth-oriented environment that values interpersonal relationships and determination. 3. A child-friendly and certified company committed to diversity. **We seek candidates who enjoy taking on challenges.** You will be responsible for interacting with customers, conducting in-person visits to customers who requested cancellation, aiming to reverse those cancellations. **Personal Competencies:** Enjoy sales. Be communicative. Work autonomously. Have a negotiation-oriented profile. **People with Disabilities and/or Rehabilitated Professionals—Your Talent Is Precious to Us!** We are committed to building a diverse and inclusive talent pool. We believe true innovation stems from diversity and inclusion. Our mission is to simplify life through technology and connectivity—and to achieve this, we value every individual contributing to our success. **We Cultivate a Growth-Oriented Environment:** Interpersonal relationships are highly valued. Determination to achieve results. Transparency in all our actions and communications. **Responsibilities and Duties** Focus on sales with both external and internal routines; Conduct external activities by approaching customers for new sales; Customer service, guidance, and relationship management; Perform internal and external sales, prospecting, and after-sales support; Participate in local events to promote the brand and generate leads. **Requirements and Qualifications** **Requirements:** * Completed high school education; * Proficiency in Microsoft Office suite; * Skills in negotiation, sales, and conflict resolution; * Experience in commercial roles; * Driver’s license category B. **Additional Information** **Regarding benefits, we offer:** * RVI – Incentive-based variable remuneration, * Profit and Results Sharing Program – PLR; * Childcare allowance; * Life insurance; * Meal voucher; * Food allowance; * Transportation voucher; * Mobility assistance; * Unimed health plan; * Dental plan; * Discounts at gyms (TotalPass); * C4Life; * Internet and mobile phone plans with discounts. Nice to meet you—we are Brasil TecPar! For three decades, we have pursued the exciting mission of **simplifying life through technology and connectivity**, transforming Brazil’s digital future. We are a diverse team of tech-passionate professionals united by our commitment to creating impactful solutions that improve people’s lives across the country. We are recognized by the ABRINQ Foundation as a child-friendly company. Additionally, we are certified under ISO 27001, KINDNS, the Brazilian GHG Protocol Program, and Move for Good! By Q2 2025, we grew by 70.5% and have already connected over one million customers nationwide. Today, we have more than 4,000 TecFriends spread across eight Brazilian states. Every voice matters; every idea is an opportunity to make a difference—and **every effort is recognized through semiannual Profit and Results Sharing.** Here, you’ll have the freedom and support to explore your passions, develop your skills, and reach your full potential. More than connecting—it’s about continuous evolution. Shall we go forward together? \#VemSerUmTecFriend