Relationship Agent

Description

Job Summary: Responsible for customer interaction, assisting with requests, demonstrating negotiation, loyalty-building, and receptiveness skills within a growth-oriented environment. Key Highlights: 1. Customer interaction and negotiation skills 2. Growth-oriented environment with emphasis on interpersonal relationships 3. Results-driven focus and transparency **We seek candidates who enjoy taking on challenges.** In our Relationship roles, you will be responsible for interacting with customers, assisting them with internal and external requests. In this role, respectful, flexible, and empathetic customer engagement—along with negotiation, loyalty-building, and receptiveness—is essential. **Personal Competencies:** Enjoy sales. Be communicative. Enjoy working in teams. Have empathy. **People with Disabilities and/or Rehabilitated Professionals—Your Talent Is Valuable to Us!** We are committed to building a diverse and inclusive talent pool. We believe true innovation stems from diversity and inclusion. Our mission is to simplify life through technology and connectivity—and to achieve this, we value every individual contributing to our success. **We Cultivate a Growth-Oriented Environment:** Interpersonal relationships highly valued. Determination to achieve results. Transparency in all actions and communications. **Responsibilities and Duties** **Main Activities:** * Provide direct customer service, guidance, and relationship management at the unit. * Execute sales processes, prospecting, and after-sales activities. * Manage unit administrative services using spreadsheets and internal records. * Actively participate in external activities (PAP) and attend events and initiatives aimed at acquiring new customers. **Requirements and Qualifications** **Requirements:** * Completed high school education. * Computer and internet proficiency; basic knowledge of social media engagement. * Prior experience in commercial roles is preferred. * Basic knowledge of spreadsheets, documents, and Google tools. * Driver's license category B is a plus. **Additional Information** **Regarding benefits, we offer:** * RVI — Incentive-based variable remuneration, * Profit and Results Sharing Program (PLR); * Childcare allowance; * Life insurance; * Meal voucher; * Food allowance; * Transportation voucher; * Mobility assistance; * Unimed health plan; * Dental plan; * Discounts at gyms (TotalPass); * C4Life; * Internet and mobile phone plans with discounts. Nice to meet you—we are Brasil TecPar! For three decades, we have pursued the exciting mission of **simplifying life through technology and connectivity**, transforming Brazil’s digital future. We are a diverse team of tech-passionate talents united by our commitment to creating impactful solutions that improve people’s lives across every corner of the country. We are recognized by the ABRINQ Foundation as a child-friendly company. Additionally, we hold certifications from ISO 27001, KINDNS, the Brazilian GHG Protocol Program, and Move for Good! By Q2 2025, we grew by 70.5% and have already connected over one million customers nationwide. Today, we are more than 4,000 TecFriends spread across 8 Brazilian states. Every voice matters, every idea is an opportunity to make a difference, and **every effort is recognized through biannual Profit and Results Sharing.** Here, you’ll have the freedom and support to explore your passions, develop your skills, and reach your full potential. More than connecting—it’s about continuous evolution. Shall we go together? \#JoinUsAsATecFriend