We are looking for a Junior IT Analyst! If you are passionate about technology, eager to learn, and want to grow in a collaborative environment, this is the perfect opportunity for you! The ideal candidate should be willing to face challenges and contribute to IT support. **Your responsibilities will include:** Responding to user requests and inquiries, providing assistance to resolve issues such as computer crashes, software failures, network problems, and printer issues; Performing corrective maintenance to solve problems and preventive maintenance to avoid future hardware and software failures; Monitoring service tickets from start to finish, documenting the entire process and seeking the best possible solution for each case; Responding to internal service tickets. , **Requirements:** Pursuing or having completed a degree in the IT field; Courses in computer science, configuration, and maintenance of machines or equipment. **Working hours:** Monday to Thursday from 08:00 to 18:00 and Friday from 08:00 to 17:00. **Compensation:** To be determined.