Are you an analytical, investigative person who easily handles information and documents? We have an opportunity that could be perfect for you! Responsibilities: * Conduct research, collection, examination, and monitoring of information; * Gather and verify data via telephone and e\-mail; * Record and update information in the system; * Support other departments by reporting and tracking non\-conformities; * Organize documents and keep departmental files up to date. Requirements: * Bachelor’s degree completed or in progress in Accounting, Business Administration, Economics, or related fields; * Proficiency in Microsoft Office (especially Excel); * Prior experience in customer service, collections, and/or telemarketing; * Investigative, analytical profile with attention to detail; * Strong writing skills and ability to interpret information; * Sense of responsibility; * Proactivity and focus on problem solving; * Assertive communication.