Job Summary: Join the sales team at Grupo Casas Bahia and provide consultative customer service, ensuring an enchanting shopping experience. Key Highlights: 1. Consultative and delightful customer service, both in-person and digitally 2. Focus on customer experience and sales of financial products and services 3. Opportunity for professional growth and development in retail Join Grupo Casas Bahia, Brazil's largest and most innovative retail group, with over 70 years of history and a mission to fulfill the dreams of more than 90 million Brazilians. We are on a journey of continuous growth and transformation, placing the customer at the center of everything. We value respect, diversity, and the personal and professional development of each of our employees. Here, you will have the opportunity to grow, develop, and be part of a team passionate about transforming retail. We are ready to welcome you! **Here, total dedication has never been stronger!** **Responsibilities and Duties** **What your day-to-day will look like in this amazing team \=)** **We are looking for communicative, proactive, and customer-focused individuals to join our sales team!** * Provide consultative and delightful customer service to attract and retain customers, both in physical stores and across digital channels; * Understand customer needs and recommend the most suitable products, always focusing on the shopping experience; * Sell products, financial services (such as the Casas Bahia and Ponto Frio credit cards, CDC, and insurance), and assist customers in using the banQi, Casas Bahia, and Ponto apps; * Support customers with payments, product exchanges, and post-sales service; * Organize the store, ensure proper product display, and assist in creating posters and promotional materials; * Work with goals and challenges, focusing on results and maintaining strong team relationships. **Requirements and Qualifications** **Desirable:** * Strong communication skills and ability to interact effectively with diverse customer profiles; * Ability to work with targets and focus on results; * Organization and proactivity in daily store operations; * Interest in learning about products, financial services, and technology. **It's a plus if you have:** * Prior sales experience in retail; * Previous experience working with targets or public-facing roles; * Basic knowledge of apps and digital tools. **Additional Information** Work Location: PONTA GROSSA \- PR Business Hours 6x1 Shift Schedule Work Model: In-person **Some benefits you'll enjoy with us:** Wellhub and/or Gympass Sesc Membership Meal Allowance Transportation Allowance Birthday Day Off Dr. Saúde (Telemedicine and free psychological support for you and your family) Health Insurance Dental Insurance Acolher Program (Free retirement, financial, and legal consulting, plus social support) Pregnancy Program Baby Layette Mom Card Extended Maternity and Paternity Leave Private Pension Plan Discount Club (Up to 70% off products and services) Employee Store Life Insurance Funeral Assistance Corporate University Discounts on All Group Products **\#JOINGRUPOCASASBAHIA** **All our opportunities are open to both internal and external candidates**. **Employees**, please access our internal recruitment policy on **Service Now** to review program requirements and principles. *Grupo Casas Bahia is one of Brazil's most iconic companies, with a rich history spanning decades. Its journey is marked by resilience, innovation, and unwavering dedication to you! Our dedication is tireless; our drive to deliver solutions and engage face-to-face makes us human.* *We are over 30,000 employees, operating Brazil's largest and most digital logistics network, connected to over 1,000 physical stores and 29 distribution centers and delivery hubs — all designed for our 200+ million customers.* *If you are driven by passion, simplicity, transformation, and the same dedication we have for you and all Brazilians, welcome aboard — feel at home and explore our career opportunities at Grupo Casas Bahia.*
João Silva
Indeed · HR
João Silva
Indeed · HR
