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Job Summary: Madatech seeks an IT professional to maintain infrastructure, install systems, provide 1st-level support, manage IT inventory, and administer user accounts, all within an innovative insurtech environment. Key Highlights: 1. Transform the insurance market with innovative technology 2. Collaborative team focused on continuous learning 3. Opportunity for growth in a disruptive insurtech **Description:** Hello! We are Madatech, an insurtech created to transform the insurance market through technology. We were born within Madalozzo Seguros, combining nearly a century of experience with the innovative mindset of those seeking to reinvent the industry. Our mission is to simplify, accelerate, and digitize processes by developing proprietary solutions such as GMC, now(mada), mchat, and Madaseg—tools that make daily operations more efficient and connected for brokers, customers, and partners. At Madatech, we believe technology is a tool to bring people closer, generate opportunities, and create unique experiences. Here, every challenge is seen as a chance to learn, and every innovation is a step toward doing things differently (and better). Our team is passionate about coding, automation, data—and, of course, the real impact we can make across the insurance ecosystem. It doesn’t matter your generation or background: if you love technology, continuous learning, and want to grow alongside a collaborative, innovative, and curious team, this is where you belong! What will your day-to-day look like with us? - Maintain and monitor network, computer, and printer infrastructure; - Install and configure corporate systems, applications, and software; - Provide 1st-level technical support to internal users, guiding and resolving questions regarding GMC, now(mada), Madaseg, insurer portals, and other tools used by the brokerage; - Manage IT warehouse stock and equipment, ensuring organization and control of assets; - Create, administer, and maintain user accounts and access to internal platforms; - Track and record internal and external service requests, including coordination and follow-up with infrastructure and telecommunications service providers. What could set you apart for this role? - Basic knowledge of IT routines, such as hardware assembly and maintenance, software installation, networking, and information security; - Currently pursuing a degree (or technical course) in Information Technology, Computer Science, Information Systems, or related fields; - Proactivity, strong communication skills, and willingness to learn about Madatech’s solutions; - Interest in growing alongside an innovative team focused on technology for the insurance market. 2511050202231574045
