Imbituba Telecommunications Job Listings

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Store Manager | Lojas Claro Tubarão/SC

The Store Manager professional is responsible for planning, organizing, and controlling the store's administrative and sales routines and processes. Manages teams of consultants and sales assistants, as well as performance indicators to achieve organizational goals. We are looking for a committed, determined professional who seeks career development, is results-driven, and enjoys challenges. If you are this professional, then come join our team! \#vamospracima **Responsibilities and duties** * Ensure daily achievement of established sales targets and operational results. * Guarantee daily quality in store operational processes by aligning and updating procedures with the entire team. * Maintain daily organization and appearance of the store according to the standard layout process, ensuring the team does the same with commitment. * Control and manage inventory activities and cash register inflows and outflows together with the sales assistant. * Seek better sales opportunities through market research. * Periodically and when necessary, carry out administrative and personnel processes such as job openings, vacations, time tracking, medical certificates, warnings, terminations, among others. * Lead and evaluate the store team daily, ensuring engagement with work process standards. * Develop the team through performance evaluations and frequent feedback. * Conduct periodic and as-needed training sessions for the store team, including operational, administrative, and sales campaign trainings. * Ensure quality in executed processes by seeking training and personal and professional development. Acquire in-depth technical knowledge of brand products and services, as well as team management, to better manage processes and people. * Receive daily customer feedback regarding service, product and service quality, and manage customer satisfaction indicators. **Requirements and qualifications** **For this position, you must have:** * Completed higher education; * Knowledge of Sales Techniques, Leadership, and Team Management; * Intermediate level in Office Suite; * Digital skills: ability to operate computers, cell phones, tablets, and other digital devices; * Previous experience in management within the retail or telecommunications sector. **Desirable qualifications:** * **Experience managing sales teams:** ability to engage, monitor results, provide feedback, and develop people; * **Experience in store administrative routines:** inventory, cash handling, HR processes, and performance indicator monitoring; * **Strategic vision and results focus:** ability to analyze the market, identify opportunities, and turn indicators into action plans for growth. **Additional information** **Benefits:** * Medical assistance reimbursement; * Meal allowance \- Flash benefits; * College tuition agreement (employee and dependents); * Pharmacy discount program; * Dental plan; * Life insurance; * Telemedicine Albert Einstein; * **SESC membership:** provides access to leisure, culture, sports, health, and education activities at affordable prices. Exclusive for employees and dependents of commerce and service companies; * **Active Listening Program (PEA):** free and confidential phone support including psychological, financial, legal, and social assistance; **Earning potential:** * Monthly sales campaign; * Quarterly **bonus** Star Manager We are Cellular.com, Claro's largest partner in Brazil, with over 130 stores distributed across the states of Minas Gerais, Paraná, Santa Catarina, and São Paulo. With over 21 years of experience in the telecommunications market, we are specialists in selling mobile phones, smartphones, accessories, and residential plans, and with excellence in customer service and competitive pricing, we have solidified our position in the telecommunications industry. Our purpose is to attract the best professionals, train them, and develop them so that together we can achieve increasingly enhanced results. Additionally, we have been certified as a GPTW (Great Place to Work) for four consecutive years: 2021, 2022, 2023, and 2024\. **Our Mission:** Distribute Claro products and services. **Our Vision:** Become the leading telecommunications business partner in Brazil by 2025\. **Our Values:** * Learning; * Enthusiasm; * Leadership; * Productivity: * Respect: * Ownership and truthfulness. We are part of the **RPN Group**, a holding company that centralizes the management of all businesses with the aim of enhancing our results! All our job openings are open to people with disabilities and other diversity groups. We believe in talent regardless of gender, race, sexual orientation, disability, or age. You are welcome here! Learn more about us on our website: https://celulardaclaro.com.br

R. Januário Corrêa Bittencourt, 887 - Vila Esperança, Tubarão - SC, 88708-285, Brazil