JOIN OUR TEAM! We are looking for a professional to join our team as PRE\-SALES The main responsibilities of the pre\-sales professional (SDR) include lead generation RESPONSIBILITIES **Lead Management and Qualification:** 1\) Receive and organize leads captured via forms, landing pages, social media, website chat, and other inbound sources. Verify data (phone number, email, location, interest profile) to ensure lead quality. Classify leads according to criteria defined by the marketing and sales teams (e.g., persona, region, average deal size, urgency). Lead Qualification Contact leads via email, phone, or WhatsApp to validate information provided. Apply a pre\-qualification script or form (budget, authority, need, timeline). Identify genuine opportunities and discard leads outside the target profile, routing them to marketing nurturing when applicable. 3\. CRM Data Entry and Management Record all contacts and interactions in the CRM in an organized and up-to-date manner. 20 Update lead status (new, being approached, qualified, discarded) according to the sales funnel. Ensure data integrity in the CRM for sales reporting. 4\. Support for the Sales Team Schedule meetings, demonstrations, or visits for sales representatives. Provide the sales representative with a summary of the lead’s history prior to the commercial contact. Monitor follow\-ups for qualified leads to prevent opportunity loss. 5\. Performance Tracking Monitor metrics such as qualified lead\-to\-sale conversion rate, average response time, and service level agreement (SLA) compliance. Report insights to the pre\-sales manager regarding lead profiles, common objections, and process improvement opportunities. 6\. Collaboration with Marketing Provide ongoing feedback on the quality of leads generated by campaigns. 2\) Suggest improvements to forms, landing pages, and automation workflows to enhance lead quality. 3\) Participate in alignment meetings with marketing and sales teams to calibrate lead qualification criteria. Perform additional tasks as per Work Instructions (WI) **DESIRED COMPETENCIES:** Focused; Time management; Interested in learning and growing; Strong interpersonal skills; Proactive; Dedicated; Passionate about what you do; Clarity and ease of communication; Motivated by challenges; Creative in seeking new solutions; Hands\-on approach; Resilient; **REQUIRED QUALIFICATIONS:** Completed high school education Experience in telesales or telemarketing is desirable Proficiency in Excel **WORK HOURS:** Monday to Friday, from 08:00 to 12:00 and from 13:30 to 18:00 **LOCATION:** Nossa Senhora do Rosário / São José **BENEFITS:** R$ 1\.993\.85 \+ commission 9% attendance bonus Meal allowance of R$ 35.62 per workday (20% discount applied to recharge value) Transportation voucher (6% discount) After the 90\-day probation period, you will be eligible for partnerships with educational institutions, health insurance, and dental plans If you are interested in this position, please send us your resume. We look forward to meeting you! This position is also open to People with Disabilities (PwD)