* Responsible for monitoring and developing the commercial team, tracking metrics, goals, and results. * Manage client relationships, identifying opportunities and handling feedbacks and RNCs. * Analyze market research and indicators, participating in meetings with Marketing and Management to define campaigns and improvements. * Support validations of technological processes and monitor customer journeys and commercial events. Job type: Full-time CLT Pay: R$2,500.00 - R$2,600.00 per month Benefits: * Partnerships and commercial discounts * Life insurance