**We are looking for a proactive person with an interest in technology to join our IT team!** If you have basic computer skills, enjoy solving technical problems, and want to grow professionally in a collaborative environment, this position could be for you! **Responsibilities and Duties** * Provide on-site and remote technical support to customers * Assist with preventive and corrective maintenance of computer equipment * Support the installation and configuration of software, systems, and peripherals * Track technical tickets and collaborate in resolving incidents * Support the IT team in documenting processes and updating inventory * Follow best practices for information security and use of technological resources **Requirements** * Basic knowledge of hardware, software, and networks * Strong communication skills and a collaborative attitude when assisting users * Organizational skills and attention to detail in daily technical tasks * Familiarity with ticketing systems and support tools, as well as printer maintenance knowledge, is desirable * Currently enrolled in or completion of a technical course in Information Technology will be valued Job type: Full-time, Permanent CLT Benefits: (after 3 months of experience) * Health insurance * Meal allowance Job type: Full-time, Permanent CLT Salary: starting from R$1\.898,00 per month Benefits: * Medical assistance * Meal allowance Work location: On-site