**LEARN ABOUT META:** Meta Assessoria Empresarial is a leading accounting firm with a strong reputation built over 34 years. Our headquarters is located in Porto Alegre, and we proudly operate branches in São Paulo, Passo Fundo, Sapiranga, and Cachoeirinha. At Meta, we believe accounting goes beyond numbers. We are committed to delivering customized solutions tailored to our clients’ specific needs. Our professionals are highly skilled and dedicated, always ready to provide exceptional service. **ABOUT THIS OPPORTUNITY** We are seeking professionals passionate about the Human Resources (HR) department, eager to embrace the challenges and opportunities offered by an accounting firm. If you seek a stimulating and collaborative work environment, this is your chance. This position is on-site, Monday through Friday, in Porto Alegre. **KEY RESPONSIBILITIES:** * Provide centralized customer support, addressing inquiries related to HR matters * Respond to service requests and guide customers on HR processes and routines * Provide technical support to the operational team by sharing knowledge * Identify complex situations and appropriately escalate them to the responsible party * Proactively identify discrepancies in labor processes and provide accurate instructions to customers * Maintain clear, empathetic, and professional communication with customers * Contribute to the continuous improvement of service and support workflows within the department **WHAT WE EXPECT FROM YOU?** * Solid knowledge of HR department routines * Experience in customer service and technical support * Analytical ability and problem-solving skills **WHY JOIN US?** * We are one of the largest accounting firms in the state * We have earned the GPTW certification for five consecutive years * A collaborative environment offering growth opportunities * Ongoing training for professional development * Benefits designed to support your well-being Interested candidates may also contact us via email at vagas@metassessoria.com JOIN META!
João Silva
Indeed · HR
João Silva
Indeed · HR
