The Logistics Operations Supervisor will be responsible for leading the operational teams at the distribution center, ensuring that activities are carried out safely, productively, with quality, and within established deadlines. Your role is to ensure smooth operations by monitoring KPIs, developing personnel, and guaranteeing adherence to operational processes—all with a focus on efficiency, organization, and the end-customer experience. **Key Responsibilities** Supervise receiving, warehousing, order picking, and shipping operations; Ensure compliance with operational procedures, productivity targets, and quality standards; Monitor operational KPIs and develop action plans when necessary; Manage the operational team, including performance tracking, feedback, and guidance; Support training, onboarding, and team development initiatives; Ensure compliance with safety regulations, workplace organization, and operational best practices; Manage shift schedules, absenteeism, time banks, and team operational needs; Resolve operational issues and support CD leadership; Oversee inventory counts, audits, and stock accuracy; Foster a collaborative, organized, and results-oriented work environment. **Requirements** Completed or ongoing undergraduate degree in Logistics, Business Administration, Engineering, or related fields; Prior experience supervising logistics operations; Experience managing operational teams; Knowledge of operational KPIs and productivity management; Availability for rotating shifts and on-site work; Experience in e\-commerce, fulfillment, or distribution centers; Basic/intermediate knowledge of Excel and operational systems/WMS; Commitment to safety, organization, and people development. **Preferred Qualifications** Experience in high-volume operations; Knowledge of continuous improvement and process management; Experience managing absenteeism, productivity, and quality KPIs; Familiarity with WMS and data collection devices; Experience in dynamic environments and scalable operations.
João Silva
Indeed · HR
João Silva
Indeed · HR
