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Relationship Consultant

R$2,500/month
Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: The professional will provide customer service and follow-up through various channels, identify difficulties, propose improvements, and focus on results. Key Highlights: 1. Multichannel customer service and follow-up 2. Identification of difficulties and proposal of improvements 3. Results-oriented approach and dynamism **\- RESPONSIBILITIES:** Provide customer service via social media channels, Reclame Aqui website, WhatsApp, and telephone, identifying pain points in the customer journey and proposing improvements; Record and monitor all stages of customer service interactions; Analyze and prioritize urgent requests. **EXPERIENCE:** · Telemarketing or Customer Service (SAC); experience with the Reclame Aqui website is a plus. **REQUIREMENTS:** · Strong written and verbal communication skills; · Proficiency in Excel, customer negotiation, results orientation, and dynamism; · Completed high school education. **BENEFITS:** Medical assistance Dental assistance Fuel allowance Childcare allowance Partnership agreements and commercial discounts Meal voucher Transportation voucher Working hours: 8:00 AM to 5:48 PM, Monday to Friday EXPERIENCE WITH RECLAME AQUI IS A PLUS ♿ People with disabilities are welcome. Compensation: R$2\.500,00 per month Benefits: * Dental assistance * Fuel allowance * Life insurance * Meal voucher * Food voucher * Transportation voucher Work location: On-site

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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