Quality Analyst

Description

Job Summary: Responsible for quality management, handling customer complaints, conducting audits, continuous improvement, and environmental-related activities. Key Highlights: 1. SGQ management and documentation 2. Conducting audits and improvement projects 3. Monitoring results and promoting quality Responsible for SGQ management, implementation, and documentation; Responsible for handling customer complaints; Formulate and review the quality policy and objectives, submitting them for management approval; Deliberate on programs and matters related to quality; Perform statistical controls, seeking problem resolution with a focus on continuous improvement, evaluating and monitoring results based on process experience; Train employees on quality-related procedures and use of the Agir system; Plan, conduct, and follow up on management system and product certification audits; Responsible for product/process improvement projects; Apply methodologies to assess and improve product and process quality to increase internal and external customer satisfaction; Plan and follow up on Management Review meetings; Communicate the quality policy and objectives to promote achievement of indicator targets; Monitor and control required records of NC, OM, AP, indicators, risk management, and their deadlines together with process managers; Raise awareness and disseminate quality concepts across the company; Responsible for environmental-related activities (IBAMA and Federal Police reports). MANDATORY Bachelor's degree Experience conducting audits; proficiency in ISO 9001:2008 standard **Minimum Education Level:** Bachelor's Degree Health Insurance, Life Insurance, Attendance Bonus, Meal Card, Education Allowance.