Job Summary: Temporary Junior Infrastructure Analyst for proactive monitoring of IT environments, collaboration with teams, and documentation of procedures. Key Highlights: 1. Proactively monitor IT environments and batch processing. 2. Collaborate with infrastructure, development, and security teams. 3. Document configurations, procedures, and implemented improvements. When you think of Riachuelo, you think of our stores, right? But have you ever stopped to consider what happens before our stores receive the collections that win over Brazil year after year? Today, we are more than 30,000 possibility creators spread across the entire national territory, working in diverse areas to build **Fashion that inspires Brazil.** **In addition to our 430+ stores under the brands Riachuelo, Casa Riachuelo, Fan Lab, and Carter’s**, we have teams in **Corporate, Manufacturing, Distribution Centers, Contact Center, and our financial arm, Midway**, along with many other areas operating jointly under an integrated business model that ensures we remain **unique** in the Brazilian market. We work with **fashion** to create **positive impact** directly in our country and **we love what we do.** Our culture guides our actions and relationships, reinforcing our **Brazilian, welcoming, and entrepreneurial essence.** **Our IT \- OPERATIONS team** is seeking a **JUNIOR INFRASTRUCTURE ANALYST \| TEMPORARY** to focus on customer service, proposing solutions, negotiating alternatives, and ensuring clear and empathetic communication. Please note that our opportunities are open to everyone. At Riachuelo, you’ll find a diverse environment built on respect and empathy, where we care for our employees. **Responsibilities and Duties** **The role’s challenges include:** * Proactively monitor IT environments, ensuring high availability of applications and infrastructure; * Monitoring using Datadog, Zabbix, Grafana, ELK, and others; * Proactively monitor batch processing, ensuring process fluidity and delivery availability; * Batch processing on the Control\-M platform; * Collaborate with infrastructure, development, and security teams to identify and resolve incidents; Document configurations, procedures, and improvements implemented and/or learned from incidents, building a knowledge base. * **Requirements and Qualifications** **It is highly important that you have and/or know:** * Completed high school or technical course in IT, or currently pursuing a degree in Technology, Networks, Systems, or related fields; * Basic knowledge of computer networks (TCP/IP, DNS, etc.); * Basic knowledge of operating systems (Windows and/or Linux); * Basic knowledge of batch processing on Control\-M; * Availability to work night shifts and alternate weekends; Work model: Hybrid. * **Desirable Requirements:** * Prior experience in NOC or infrastructure operations environments. * Familiarity with monitoring tools (e.g., Zabbix, Grafana, etc.). * Familiarity with the Control\-M batch processing tool. * Basic knowledge of cloud environments (AWS, Azure, Google Cloud). **Additional Information** **And what benefits do we offer?** * Medical assistance; * Dental assistance; * Meal or food allowance; * Telemedicine; * Gympass; * Sesc partnership; * Home office cost allowance; * PPR – Profit Sharing Program; * Private pension; * Group life insurance; * Pharmacy partnership; * Educational partnerships; * Online learning platform; * Riachuelo discounts. Interested? Then apply now! **Always be proud of what you do best.** When you think of Riachuelo, you think of our stores, right? But have you ever stopped to consider what happens before our stores receive the collections that win over Brazil year after year? Today, we are more than 30,000 possibility creators spread across the entire national territory, working in diverse areas to build **Fashion that inspires Brazil.** In addition to our 430+ stores under the brands Riachuelo, Casa Riachuelo, Fan Lab, and Carter’s, we have teams in Corporate, Manufacturing, Distribution Centers, Contact Center, and our financial arm, Midway, along with many other areas operating jointly under an integrated business model that ensures we remain **unique** in the Brazilian market. We work with **fashion** to create **positive impact** directly in our country and **we love what we do.** Our culture guides our actions and relationships, reinforcing our **Brazilian, welcoming, and entrepreneurial essence.**