**1\. Customer and Instrument Control** * Register new customers and update registration information. * Record sales, contracts, or service agreements that generate receivables. * Issue financial instruments (promissory notes, invoices, receipts, payment slips). **2\. Billing and Collection Issuance** * Generate bank slips and invoices. * Send billing notices to customers via email, WhatsApp, customer portal, or other means. * Monitor bank confirmations to verify delivery of payment slips. **3\. Payment Tracking** * Monitor daily payment deposits into the bank account. * Identify incoming funds and perform financial reconciliation. * Update the system with confirmed payments. **4\. Delinquency Management** * Track overdue instruments and define collection strategies. * Send friendly payment reminders for late payments. * Conduct collection contacts (email, phone calls, messages). * Negotiate terms, interest rates, discounts, or installment plans according to company policy. * Record incidents and agreements in the system. **5\. System Write\-offs and Entries** * Perform automatic or manual write\-off of paid instruments. * Record reversals, cancellations, and refunds. * Update the status of each instrument (outstanding, paid, renegotiated, canceled). **6\. Financial Reconciliation** * Compare bank statements with the financial system. * Identify and resolve discrepancies (unidentified deposits, duplicate payments, etc.). **7\. Reports and Analysis** * Generate accounts receivable reports by period, customer, payment method, or due date. * Analyze key performance indicators: * Delinquency rate * Average collection period (ACP) * Portfolio aging * Provisioned amounts * Provide information to management, accounting, and tax departments. **8\. Support to Other Departments** * Support the Sales department with customer credit information. * Send data to Accounts Payable and consolidated Finance. * Provide proof of payment and statements to the Accounting department. **9\. Maintenance of Policies and Procedures** * Adjust credit and collection policies. * Ensure compliance with internal regulations and legal requirements. * Maintain documented and up\-to\-date processes. Employment type: Permanent CLT Salary: Starting at BRL 3,000.00 per month Benefits: * Transportation allowance