Field Support Technician

Description

Job Summary: Professional responsible for diagnosing, performing preventive and corrective maintenance on computers and laptops, as well as providing on-site technical support. Key Highlights: 1. Perform maintenance on computers and laptops 2. Provide on-site technical support 3. Ensure equipment integrity We have been consolidating our presence in the market since 2011 as a company specialized in IT solutions, with a service portfolio covering End User Support and Professional Services. We are further expanding our market presence, now employing over 70 professionals distributed across various regions of the country, serving 100% of the national territory. Currently, we are a company recognized for the quality of our services, supporting major industry players and serving large IT clients such as Algar, Stefanini, Sonda IT, Tech Mahindra, Atos, Positivo, Atento, and others. Interested? Check out the opportunity we are offering: **Field Technician** **Work Model:** On-site – Fixed-term Contract (1 month) **Work Location:** Ilhéus/BA * **Working Hours:** Monday to Friday \| Business hours **Responsibilities:** * Diagnose, perform preventive and corrective maintenance on computers and laptops. * Replace and install hardware components (memory, HDD/SSD, display, keyboard, expansion cards, etc.). * Perform formatting, configuration, and installation of Windows operating systems and corporate tools. * Provide on-site technical support to users for resolving hardware- and software-related incidents. * Ensure equipment integrity and compliance with information security standards. **Requirements and Qualifications:** * Own vehicle and valid driver's license (Category B) for field travel. * Personal laptop. * Smartphone for communication and service recordkeeping. * Basic toolkit for laptop and desktop maintenance. * Minimum of 5 USB flash drives (32GB each) for technical tasks. Minimum Education: Technical Course Driver's License Category: B Own Vehicle