Job Summary: The PosiTime is seeking a professional to analyze problems, perform corrective and preventive maintenance on equipment, install and configure software, and conduct quality tests. Key Highlights: 1. Build solutions that empower lives through technology. 2. An agile, vibrant, bold, innovative, and dynamic environment. 3. Opportunity to work with incredible professionals and put ideas into practice. **Why join \#PosiTime?** We believe technology exists to empower lives; therefore, every day we build new solutions that make people’s lives better and smarter! Agile, vibrant, bold, innovative, diverse, connected, dynamic, entrepreneurial, and resilient: more than a team, we are \#PosiTime. If you identify with our purpose and seek a place to grow and contribute, we welcome you with open arms! **Responsibilities and Duties** ### **Responsibilities and Duties** * Analyze hardware and software issues and failures, performing accurate technical diagnostics on equipment. * Perform corrective and preventive maintenance on notebooks, desktops, and smartphones, ensuring full functionality according to the company’s established quality standards. * Install, update, configure, and uninstall software on equipment. * Conduct final tests on notebooks, desktops, and smartphones, following procedures defined by engineering, ensuring only products meeting quality criteria are released. * Record all identified incidents and corrective actions taken in the system, ensuring traceability and information control. **Requirements and Qualifications** ### **Requirements and Qualifications** * Completed Technical Education in Electronics, Mechatronics, or Electrotechnics; or currently pursuing a Bachelor’s degree in Information Technology, Software Engineering, Data Science, Computer Networks, or related fields. * Prior experience in technical support for hardware and software. * Valid and permanent Brazilian Driver’s License Category B. * Availability to work in the field, including external service calls as required. * Availability for travel. **Additional Information** **Learn about some of the benefits offered by \#PosiTime:** **\*\* We strive to offer the best benefits to \#PosiTime members, which may vary depending on contract type and work location.** **Quality of Life** Health and dental insurance plans Zenklub: health and wellness platform, including psychological counseling Gympass Meal Allowance Childcare Assistance and Maternity Kit **Career and Education** Discounts at Universidade Positivo (UP) — for employees and dependents Saber Mais: Professional Development Portal Discounts at Colégio Positivo for employees’ children **Finance** Profit Sharing Plan (PPR) Good Card: benefit accepted at over 130,000 establishments Life Insurance Payroll-Deductible Loan Private Pension Plan **Transportation** Company car + fuel allowance **Exclusive Discounts** Parceiro Positivo: website offering discounts on our products *“Almost all of the world’s leading global technology companies were founded in a garage. Only one was founded in a classroom.”* That’s how Positivo Tecnologia began, taking on the challenge of manufacturing computers in Brazil in 1989. We believe TECHNOLOGY EXISTS TO EMPOWER LIVES — this is our essence. We aim to integrate it into everyone’s daily routine, always in its best version: perfectly tailored to each consumer’s profile. This is the essence of a company born in a classroom aiming to change worlds — millions of them! **OUR POSITIVE WAY OF BEING AND DOING TECHNOLOGY** Our dynamic and versatile team, which values diversity, is guided by our 12 core attitudes. At Positivo Tecnologia, you’ll have the opportunity to work alongside incredible professionals, learn extensively, and implement your ideas. Learn more about Positivo Tecnologia on LinkedIn: www.linkedin.com/company/positivo\-tecnologia BE PART OF OUR STORY! JOIN \#POSITIME!