Job Summary: Join the Research & Insights team, helping with the planning, implementation, and analysis of research to understand user behavior and support strategic decision-making. Key Highlights: 1. Focus on understanding users and solving critical business challenges 2. Translation of complex research findings into clear, practical language 3. Support in organizing payments to Research and Intelligence vendors Company Overview: If technology exists for you to improve life’s journey, it does for our team too: Your Journey, Our Path. We believe in technology that connects talented people doing meaningful work—and that embraces diversity to create and share even the paths we (still!) don’t yet know exist. We work to generate value—not only for our users but, above all, for the communities we serve and society as a whole—making people’s lives better through services that simplify daily life—whether through mobility and delivery services (99) or digital payments (99Pay). To simplify life for millions of people every day, since 2018 we’ve been part of DiDi Global Inc., the world’s largest ride-hailing and transportation technology platform. We pioneered innovative solutions born in Brazil that scale globally to generate positive impact across more than 12 countries where DiDi operates. These innovations span sustainability, safety, artificial intelligence, financial markets, and beyond. Whether building projects from scratch or enhancing our existing solutions, we embrace challenges that give us butterflies—and that’s why we work at a fast pace, grounded in respect, collaboration, and good humor. On this journey, we also grow stronger through diverse experiences and perspectives, learning together, failing fast, adjusting our path, and creating solutions that deliver ever-better results. #LI-Hybrid Team Overview: Join our **Research & Insights** team—a group of curious, people-focused, data-driven professionals dedicated to understanding our users and solving critical business challenges. As stewards of user understanding, our team leverages primary and secondary data to listen to our audience, identify their pain points and perceptions, and connect these insights to key business metrics. We translate complex research findings into clear, practical language, guiding strategic decision-making across the organization. Role Responsibilities: * Assist in research planning, implementation, report preparation, and results analysis; * Manage day-to-day execution of essential company-wide research initiatives aimed at understanding user behavior—including survey design, programming, and initial data structuring; * Support analytical efforts enabling teams to clearly identify business problems and their potential solutions and impacts; * Assist managers in organizing payments to Research and Intelligence vendors. Role Qualifications: * Currently pursuing a degree in Advertising, Marketing, Consumer Science, Sociology, or Social Sciences (preferably with focus and/or specialization in research) * Intermediate English proficiency * Intermediate Excel proficiency * Curious and proactive mindset * Data-driven orientation * Organized, able to manage multiple topics and demands simultaneously EEO Statement: * We Deliver Value to Users—We exist to do our best for our users and innovate to stay ahead. We seek balance among experience, efficiency, and growth—always placing safety first. * We Are Data-Driven—We believe in data-informed decision-making. Through numbers, we navigate our business strategically. * We Are Owners and Results-Focused—We go beyond personal interests to focus on what’s best for DiDi. We always deliver on our commitments and pursue excellence in execution—setting high standards and giving our utmost in everything we do. * We Always Build Together—Together, we are stronger. We keep open minds and row forward with respect, empathy, and trust in one another. We listen to everyone’s voice before making decisions—and when we decide, we deliver collectively, even if we disagree. * We Are Integrious—Integrity is our foundation—the line we never cross. We communicate honestly and transparently, listening to all voices to always do what’s right. * We Develop One Another—Our growth comes from constantly stepping outside our comfort zones. We accept challenges, surpass ourselves, and strive for excellence in everything we do. From day one, we develop ourselves and help those around us grow too—raising our collective bar. * We Work with Passion & Fun—We are deeply passionate about what we do. We maintain a light, optimistic spirit, infusing our environment with positive energy. We are resilient, unafraid to face challenges, and always celebrate our successes. * We Live Diversity—For us, the heart of diversity lies in inclusion, equity, and respect. We believe diversity fosters a more creative, energetic environment—so we celebrate differences, and here, everyone can be their authentic selves. **Diversity and Inclusion** Diversity is not a future vision or an aspiration—it’s a non-negotiable value of who we are today. We live inclusion, plurality, and respect—and to achieve this, we rely on governance by our Diversity Committee, working alongside HR, leadership, and identity-based groups—99Adapta, 99Afro, 99Cores, 99Mulheres, and 99Famílias. This is our written journey—one still full of road ahead. I acknowledge that, before submitting this application, I have read and accepted the Candidate Privacy Notice, available at https://careers.didiglobal.com/terms