We are seeking a professional to join our Information Technology team and directly support, maintain, and monitor the institutional systems and software used in the university's academic and administrative processes. The candidate will be responsible for providing technical support to users, tracking incidents and systemic requests, performing functional testing, parameterization, configuration, and supporting continuous improvements in institutional applications, as well as monitoring systems and validating functionalities. We seek an analytical, proactive, organized individual with strong problem-solving skills, who is interested in technology, software, innovation, and user support. This is an excellent opportunity for those wishing to develop their career in Information Technology within a collaborative, innovative, and continuously evolving environment. **Responsibilities and Duties** * Provide remote technical support to users of institutional systems; * Demonstrate advanced technical proficiency, serving as a reference for guidance, support, and knowledge dissemination within the team; * Perform software installation, configuration, updates, and parameterization; * Support the maintenance and sustainment of academic and administrative systems; * Log, track, and resolve technical service tickets; * Identify failures, analyze problems, and support corrections in systems and applications; * Manage user access, permissions, and profiles; * Prepare technical documentation and service records; * Guide users on the use of systems and technological tools; * Support IT infrastructure-related requests when necessary; * Contribute to the continuous improvement of the institution’s technological processes. **Requirements and Qualifications** * Currently enrolled in or holding a Technical Degree in Computer Science, Computer Engineering, Information Systems, or related fields. * A Bachelor’s degree in Information Systems or Computer Science will be considered a plus. * Experience in system and software support; * Proficiency in Windows operating systems; * Familiarity with Google Workspace tools; * Basic knowledge of databases and system logic; * Basic knowledge of networks and IT infrastructure; * Experience in user support and assistance; * Availability for on-campus work at the Ijuí Campus; * Availability to work 38 hours per week, Monday through Friday, morning and afternoon shifts. **Additional Information** * Position: Assistant III * Workload: 38 hours per week, Monday through Friday, morning and afternoon shifts * Remuneration: R$ 3\.100,00 * Benefits: Subsidized in-house dental plan, health insurance subsidy, education discount, and childcare allowance. If you seek to build your professional journey within an institution committed to academic excellence and social development, Unijuí is the place for you. Here, you will find an environment grounded in ethics, commitment, professionalism, social responsibility, and appreciation of people—principles that have guided our actions for over 60 years. At Unijuí, we believe in the transformative power of knowledge and in each collaborator’s role in strengthening our mission to train professionals with critical awareness and contribute to regional growth. We value diverse ideas, respect individual differences, and foster continuous competency development, promoting an inclusive, collaborative, and innovation-oriented space.
João Silva
Indeed · HR
João Silva
Indeed · HR
