Quality Assistant - Administrative

Description

Job Summary: Alea Vivo is seeking a proactive Quality and Skills Assistant with strong communication skills to work in after-sales, performing service verifications and disputes for Vivo services. Key Highlights: 1. Opportunity for professional growth in a solid and reputable company. 2. Join an engaged team committed to quality. 3. Responsible for ensuring the quality of services provided to customers. Alea Vivo is looking for a professional to serve as a Quality and Skills Assistant. If you have Excel proficiency, computer literacy, are proactive, possess strong communication skills, and work efficiently, this may be the perfect opportunity for you. The selected candidate will be responsible for performing Vivo service verifications and disputes, working in the company’s after-sales department. This position requires attention to detail, as ensuring service quality delivered to customers is essential. To apply for this position, Excel proficiency is required to facilitate data tracking and analysis. Additionally, computer literacy is essential, as using specific systems and software will be critical to performing tasks effectively. Proactivity is highly valued in this role, as taking initiative and resolving issues promptly is necessary. Strong communication skills are also important for interacting efficiently with customers and colleagues. If you seek an opportunity for professional growth within a solid and reputable market-recognized company, apply for this position. Join the Alea Vivo team and become part of an engaged and committed team delivering high-quality services to Vivo customers. Make a difference! Minimum Education: High School (Secondary Education) * Health insurance * Dental plan * Life insurance