Description
Job Summary:
A professional responsible for monitoring and supporting cashiers, resolving customer service and billing issues, overseeing purchase approvals, and collecting funds.
Key Highlights:
1. Operational support to cashiers
2. Resolution of customer service and billing issues
3. Polite and satisfactory customer service
**Job Description**
* Monitor cashiers' operational activities and provide necessary support for executing billing routines.
* Resolve various customer service and billing issues at checkout counters, escalating decisions as required.
* Supervise the approval/denial of purchases requiring verification for customer release.
* Collect funds from cashiers.
* Provide courteous, polite, and satisfactory customer service.
**Working Hours**
Monday to Saturday, from 12:00 PM to 2:00 PM and from 4:00 PM to 9:40 PM. Sundays on rotating schedule.
**Prerequisites**
* Must be over 18 years of age.
* Prior experience with cash handling and customer service.
* High school diploma.