Description
Job Summary:
Professional responsible for in-person and telephone customer service, prospecting and follow-up, and support in planning store activities.
Key Highlights:
1. Customer service and prospecting
2. Customer portfolio and proposal follow-up
3. Support in planning commercial activities
**Description and Responsibilities:**
**Schedule:** Monday to Friday \- 8:30 AM to 6:30 PM, and Saturday
**Level:** Professional
**Employment Type:** Service Provider \- PJ
* Provide in-person customer service;
* Provide telephone customer service;
* Prospect customers using the CRM tool;
* Prospect new customers externally through PAP (Door-to-Door) actions at strategic locations;
* Register local customers in the CRM tool to build a customer portfolio;
* Register new proposals in the system;
* Follow up on proposals during the evaluation process and communicate outcomes (positive or negative) to customers;
* Monitor customer portfolios for future prospecting/sales;
* Collaborate with the supervisor on sales origination;
* Assist store management in planning store activities.
**Requirements:**
* Completed High School education
* Preferred: Currently pursuing undergraduate studies in Business Administration, Marketing, Commercial Management, or related fields.
**Benefits:**
No benefits reported