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Job Summary: The professional will consult customers' needs, offer value propositions, expand connections with additional services, and build an enchanting customer relationship. Key Highlights: 1. Consultative and personalized service to identify customer needs. 2. Conduct product and service tastings, clarifying doubts. 3. Foster customer relationships aligned with Vivo's DNA. The Sales Representative must consult customers' needs and offer the most suitable value proposition; Expand customers' opportunities to connect with additional services so they can fully enjoy what they love in life; Demonstrate to customers that a solution is always available; Build relationships and deliver an enchanting experience in every customer interaction. **Requirements:** * Completed High School education; * Basic knowledge of the Microsoft Office suite; * Sales and customer service experience is desirable; * Familiarity with sales targets and performance indicators is a plus; * Experience in telecommunications is a plus; * Knowledge of Android and iOS systems is a plus. **Responsibilities:** * Provide in-person or online customer service using official company tools, in a consultative manner to identify needs and offer a unique value proposition; * Conduct product and service tastings, clarifying doubts regarding their specifications, thereby increasing customer confidence in decision-making; * Sell products (mobile phones and accessories) and services (plans and digital services), according to customer needs and following company procedures and guidelines; * Support customers in resolving issues related to services provided by Vivo; * Promote product and service offers, and actively attract new customers; * Establish and foster customer relationships, imprinting one's personal brand aligned with Vivo's DNA to maintain this bond; * Take ownership of organizing and maintaining workplace cleanliness; * Contribute to organizing customer flow in-store and managing waiting lines when necessary; * Display products in the showcase and keep it organized according to company standards. **(Questions during registration? Contact number 38 99921\-8684\)
